We booked this hotel specifically asking for a quiet room. Instead, we were given a room with windows facing a noisy street and located right by a door that kept slamming nonstop from 6 a.m. It was impossible to sleep. The bathroom was absolutely disgusting — the toilet smelled like an old sewer, and the horrible odor spread into the entire room. On top of that, there were no blankets provided and not even basic essentials like soap. To make things worse, the hotel charged our credit card twice, even though we had already prepaid for the stay through Expedia. We had to catch this ourselves in the morning. When we brought up all these issues during checkout, including the sleepless night, the stink, and missing amenities, the staff’s response was shocking. The representative told us, “Well, you got the cheapest room, so please be careful what you’re buying. If you want something decent, you should book a more expensive room.” This is completely unacceptable. No matter the price, every guest deserves a clean room, basic supplies, and respectful service. Instead, we were treated with arrogance and left with a terrible experience.

Excellent location looking over the famous bridge. Lots of restaurants and bars. 2 mins from the bull ring

Très propre, personnels gentils et près d la station de train pour les déplacements à Malaga.

Fantastic two night stay to visit Ronda . Traditional Spanish style hotel and while it probably doesn’t warrant 4* rating due to being a little tired in parts it’s certainly an excellent choice . Beds were very comfortable with extra pillows available. Lovely bathroom newly refurbished. No tea / coffee making facilities but cafe / restaurant on site . Breakfast was quite basic and expensive at 16€ per person but within 5 minutes there are cafes etc . The main attraction of the hotel are the views of the gorge and the puente Nuevo . Easy walking distance to the main attractions with plenty of bars and restaurants for food . Room 208 was quite spacious with a little balcony overlooking the bridge and gorge . Staff very friendly and helpful. Great advantage was being able to pull up outside the hotel and the staff valet park the car . Good service @ 18€ per night . Will definitely visit again. After reading many negative reviews of the hotel I was very impressed and pleasantly surprised by how nice it was. I’m not fussy but like clean and comfortable and this was certainly that x

Nos gustó la localización del hotel, accesible y céntrico. Vista fenomenal al puente.

Uniqle view from the property makes it really special

We parked in the 10 minute drop off and checked in smoothly where staff parked our car for us in the local covered car park (18 euros extra). Our room had a spectacular view over the gorge and bridge, however we had paid for this privilege (an extra circa £20). Location very convenient for all old town sites.

More choice for breakfast

The view from the terrace was breathtaking. The bathroom was small but updated. The rest was not great. Very uncomfortable bed and pillow, ants in the room, very basic, and the parking i paid 18E a night just to get stuck and i could not get out without scratching the side of my car! Very upsetting especially that i asked if it would be a problem getti g oit and they said no. The epic view was the only highlight. Otherwise it was disappointing.

The view from the balcony is incredible!!

Lovely hotel, right beside Ronda’s stunning Puente Nuevo bridge. The location is simply unbeatable, with rooms and the restaurant terrace overlooking the dramatic gorge. The hotel is comfortable and clean. Perfect for enjoying Ronda’s unique charm and history, especially if you want to wake up to a postcard-perfect view!

AC in room did not work- got hotter than hell during the night. Also, failed to provide soap or glasses.

Great location, however the fan/AC was not working and there was also a bad smell

Great position, lousy customer service on whole. One guy very good, all others dismissive, unhelpful

Fantastic view of the bridge and old town

I was amazed that the reception gave me such a hard time for holding the only parking spot to unload our luggage. It is hard to explain but this hotel is essentially by a bridge and only two spots are available for guests to drop off their stuff - if full, the police will tell you to keep driving and you waste another 10 min to get to the same spot. The receptionist was rude and told to not hold the spot for my son who was driving around. The room we were given was so dark - it barely had any daylight. The rest of our stay was fine but to be so poorly welcomed in a hotel is something I would avoid next time.

The location it’s great, the views from the restaurant are beautiful, but the other building it’s in another street and there’s not view.

Great location

Best location in Ronda!

Comfortable beds in a great location, but expensive for what you get.