Toilet wasn't well clean at arrival. Overpriced. Busy, also pool always full, rooftop place still under construction, sort of. Restaurant and cafe staff were very kind and attentive (the fact they needed to ask for a paper review probably implies they're under pressure from management).
Jose Rafael Flores
Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything was good
Andrew
Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I thought it was an amazing experience. I loved the breakfast and the rooms were so clean. The staff was friendly and I really enjoyed my time there with my family. The only things I would improve are the surrounding area’s which are a little sketchy and how you have to pay for snacks in your room, but that alone isn’t enough for me to rate the experience less than 5 stars. Definitely coming back!
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denise
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Beautiful Hotel in the chic part of town. The top terrace has a great view of town! Staff is very kind and service minded! The bathroom is spacious, the rooms are very comfortable, buffet breakfast is absolutely delicious with little touches from Colombian food! This is my 2nd stay and I will definitely go back next time I am in town.
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natalia
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Good
Eliana
Business
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Excellent Hotel !
william
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Love it onlybplace I stay
Daniel
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
👍
ancizar
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
All good
Jasson
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
👍
Michael
Business
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The property was very clean and the staff was hospitable.
William
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Nice hotel, great staff, and wonderful views of the mountains.
Susana
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Customer Services was excellent. Breakfast was very típic with arepas and calentado 😋
CHARLES
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Always stay here, reception and bar lovely, rooms spacious, clean comfortable, staff really friendly, restaurant fair. Pool is in use but roof top bar is being renovated.
Jorge
Friends and Family
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Great location, Amazing breakfast
Todd
Friends and Family
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
everyone was very courteous and very polite
Jose
Leisure with Friends
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The reception was very helpful and respectful.
Excellent breakfast buffet and waiters very kind.
fidel
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Good hotel for the city, friendly staff, good location