Overall Ratings & Reviews Nightcap at Balaclava Hotel

Always love our overnight visits, very friendly staff and feel very safe at the complex

Convient close to shopping centre and other outlets etc.

Staff are great, always helpful. Would have liked a large bed not two singles puched together up against the wall.

Stayed here many times. Great place with friendly staff.

For the price it has everything you need

Very friendly and comfortable room.

Excellent motel style accommodation. Clean, quiet and comfortable. Would stay again.

Service was great, promptly replaced a lost key out of hours with a smile and no charge Thanks

Had everything in walking distance

Price range

We absolutely loved our stay at the Nightcap. All staff from Housekeeping, Reception & Hotel staff made our stay so great, getting to know everyone whilst we were there was an absolute pleasure. We WILL be back guys to keep you laughing. Couldn't fault anything or anyone. Fromm the girls in room 17!!!! See you again soon. Cheers!

Best steak I’ve had in awhile, room was clean and recently renewed

A warm and helpful welcome after hours. Spotlessly clean. Good mattress and pillows

The best of both worlds A well run motel and a great pub and food Staff are friendly helpful and provide excellent service

Excellent staff, quiet and safe

Great little hideaway and location. Feels safe despite the casino which stays open late. Thought it a bit pricy for the location.

Staff very friendly and good service

Staff are very friendly. Rooms great and very clean.

The smell of the carpet. Reminded me of stale beer. Very off-putting.

Enjoyed our stay