Overall Ratings & Reviews Holiday Inn Express & Suites Spruce Grove - Stony Plain by IHG

The Hot tub was not working. Pictures on expedia and their website show a waterpark. There isn't a water park or waterslide. Just a small pool. Our friends stayed down the hall from us and there was garbage still in thier room, ALOT of garbage packed into the cuoboards! They had a kitchenette and the cups were dirty and smelled horrible. There were someone elses dirty socks still in our room. Will not return. Felt it was false advertising to have pics of a water park and slides on the site when there isn't one on the property.

Clean and quiet beautiful room

Very clean, from the main common areas to our room! And I’m a stickler for cleanliness, it was impeccable. Beds and pillows were just the right comfort, liked how there’s two options of pillow firmness indicated on the pillowcases - nice touch! Hot breakfast had proteins and carbs, regular things you’d find at hotels that serve hot breakfasts. Easy to access off the main highway, close to shopping and other amenities. Across from the city mulitplex if you want to work out more.

Very quiet and clean. Breaky is good too.

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Nothing

The front desk is always very helpful with any issue that i have

Great experience

Staff very friendly and helpful. Quiet comfortable

Beautiful long elegant corridors and hallways, spacious Well kept up room, lots of visible staff present, fantastic pool area that the kids really enjoyed, over all just a really great building, and environment.

Beautiful hotel friendly staff everything we needed during our stay

twas good

Easy to find, pleasant staff, good restaurant options, included breakfast was good. Room was clean though hallways and rugs need some updates. Had some difficulty controlling temperature in room. Generally enjoyed stay.

Hallways perpetually run through by children, not the most sound proof rooms

Staff were amazing

Liked the in suite kitchenette and had a great breakfast

The heater in room wasn’t working and we realized it about 10 pm. Only one person working desk, so she couldn’t come up to fix it. However, she walked me through the process and the second time it worked manually. I was so glad she knew what she was doing! We had a warm room after that.

Rooms were clean and spacious

Early check-in was greatly appreciated

Lovely hotel