Overall Ratings & Reviews First Group Margate Sands

Place needs a serious upgrade, please INSPECT property as your credibility as hotels.com is on the line! There were cockroaches in room, they only sprayed doom and next day we as guests had to stay in the room. I have used this website for 12 yrs and have never been so horrified at the state of a hotel and the way they handled this issue. Please investigate!!

Helpful friendly service, although this property is probably quite old maybe 20yrs old it has been maintained very well, linen of a high standard and comfortable tv dst channels work well and free wi-fi works well. Would recommend for a family holiday.

The noise level from the pool kept us awake my child could not get to bed.The pool closure time should be brought earlier than 10pm.There should be more activities for the kids the game room as advertised was not found on the property.The wet floors of residents going up and down from beach and pool hazardous ,cleaners should be on duty to attend to this,it was always filthy.My bathroom ceiling was broken and there was no filter to dry our bathroom up after taking a shower too much dampness.

On our arrival they placed us on the 8th floor after requesting ground floor, they moved us to a property with water streaming through light fitting... fire hazard. They moved us to a next room and that was acceptable, WILL NEVER RETURN, very noisy club next door

Very pleasant stay

It was a very exciting stay we enjoyed throughout Would like to come back again

Property is run down and dirty in general. The apartment is very spacious and had nice views of the ocean, the main reason we booked this.

It was amazing,the stuff were friendly and i loved the Entertainment. i won a hamper in the raffle .good job staff .keep it up

Was a guys trip away and was every bit of amazing. the venue was clean and the staff were friendly.

Great

they need to improve on cleaning services I was disappointed

my stay was unpleasant...1. extremely noisy place could not sleep @all. complained to no avail. corridor tiles broken - led to tripping and unsafe in wet weather. No wifi as promised.

Too noisy, both inside and outside the hotel premises.

Had a fantastic experience during our stay... friendly & professional staff...clean premises!

Amazing accommodation. Ideally situated.

Was amazing All staff was very accommodating good views

Amazing stay and front desk staff are extremely friendly and helpful. Ideally located.

It was amazing, I wish I stayed for longer than 1 night. Perfect location, the staff is very friendly and informative. They even sent an after sales email thanking me for the stay. We really had a good time and I would stay there and refer more people

We were a group of three on business trip.The unit was new and the view was amazing.After a hard day's work it was good to come to a well equipped self catering unit.

Amazing