Overall Ratings & Reviews Hotel Consulado Inn

When i was searching for a hotel to stay for my daughteres consultant appointment I was looking for location, a pool, clean and breakfast included. It meat all of our needs minus the pool. It was green. Not just a little green, but really green. Many other people where in it, i just couldnt do it. The breakfast was better than i expected, but dont expect a fancy breakfast obviously. The rooms we clean, everyone was super nice and helpful. The location was amazing less than a 10 minute walk to the consulate. I was just really really disappointed with the pool. That was the main thing I was looking for to keep my daugher occupied for this 8 day trip. Overall, for the price i cant really complain.

I liked the stay but there were problems, one day there was no water for almost 6 hours, the workers are very friendly, all very respectful, the breakfast very tasty and varied. I stayed 6 days 👍👍👍👍

No hay agua en los cuartos, las personas en recepcion muy descorteces

There was no water to shower or use the toilets, the card door wasn't working at times, small tv with no good reception also the remote wasn't working .location was short on delivering good satisfying services. Short on the essential element like water running to shower. Staff was friendly

There was a cockroach in the room 143 where my daughter and granddaughters were going to stay.

Todo está bien

Great customer service

The staff was friendly and willing to help.

Great staff

Decent place to stay, the staff is nice. Its walkable, safe and quiet

Not a clean place old furniture

Mi esposo estuvo x varios dias y la estancia a sido muy buena y recomendada!!!

April 2025, I booked this hotel and from me it receives a low review due to its poor conditions, not the staff. The staff was genuinely wonderful and friendly; I was prioritizing the property and basic amenities like sleeping and showering. I decided to book this hotel because of its affordable price and proximity to the US immigration offices. However, I made a mistake by paying in full in advance, and I haven’t heard from the hotel yet. I’m giving them a chance to rectify this issue. When staying in Juarez, most people are occupied with legal matters, so minor inconveniences can easily irritate you during your stay. This particular hotel is constantly busy, and in my opinion, they should have addressed these problems from the start. It’s just a matter of someone noticing an issue, but it seems when someone reports it, no one takes action. In the meantime, they quickly move on to another guest, preventing any improvements. When comparing similar properties, I knew I wasn’t expecting a luxury suite. There are several reasons why I didn’t rate this hotel highly, and they include: 1. Room 232 lacked cold water at the sink, which is a basic amenity that a hotel room should provide. The room cleaner should have noticed this major problem. 2. The shower stall ceiling had dry, cracking paint that would fall on showering guests when water droplets mixed with the paint particles. I couldn’t relax taking a long shower; I had to keep my showers short. 3. Moldy smell. Picts

El agua para bañar es el detalle mas importante no servia bien muy poca presión del agua y por no lo recomiendo...es conveniente por el precio nada mas ...Gracias

Está muy cerca del consulado, es un lugar seguro, muy recomendable

The hotel stink like a sewer thats why i left day early.i wont recommend to.no one water stink mold in bathroom,never ever again

Pésimo. Almohadas de plástico, lavabo de baño se estanca, una sábana delgada y un cobertor delgado para el frío de ciudad Juárez, un solo elevador cuando el hotel es de 5 pisos y siempre está lleno, que por cierto evita a toda costa un cuarto al lado del elevador porque no podrás dormir en toda la noche, restaurante fuera del hotel con muy pocas opciones de comida, desayuno “buffet” entre comillas porque opciones son yogurt y una opción de fruta, huevo con salchicha, mini molletes, chilaquiles, cereal, un jugo y leche, pan que se acaba en minutos y ya no hay más, agregando que toda la comida es pésima, aparte restaurant cierra a las 2 así que buena suerte buscando que comer el resto del día, no secadora de pelo en el baño. Mucho dinero para tanta decepción.

Not the best place

Location is great and close to lots of places to visit

Muy buen servicio