8.2
Very Good
From 8,260 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.0

Meal

7.8

Location

8.5

Service and Facilites

8.0

People often mention about Hotel 99 Kuala Lumpur City
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Distance to City Center (119)
Bedroom (116)
Staff Friendliness (112)
Ambiance (96)
Accessibility (95)
Bathroom (85)
Hotel Area (85)
Wifi (84)
Room Space (83)
Surroundings (77)
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Traveler Reviews Hotel 99 Kuala Lumpur City

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Customer reviews
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Melly A.
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8.5
/10
Reviewed 2 day(s) ago
The room was clean, comfortable, and undisturbed. For around 300,000, it was a great deal.
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Accommodation's Reply
29 Jul 2025
Thank you for the good rating! We’re glad to have hosted you and look forward to welcoming you again for an even better stay next time.
N***a
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9.0
/10
Reviewed 3 day(s) ago
The staff service is friendly, the hotel is nice but I'm a bit confused about how to get to the MRT.
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N***a
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Leisure
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9.7
/10
Reviewed 3 day(s) ago
The staff is very friendly to foreigners too. They asked for a room change because it was noisy and were immediately given one. Previously, our rooms weren't connecting, but they were immediately granted a connection request. I stay here and go back and forth to KLCC, as it's only 2 km away, which is great.
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N***n
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8.7
/10
Reviewed 3 day(s) ago
perfect location. Good price but the towels and bedsheet not clean with stains.
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Accommodation's Reply
28 Jul 2025
Thank you for your review. We're glad you liked the location and found the price reasonable. We apologize for the condition of the towels and bedsheet — we’ll address this with our housekeeping team to ensure better cleanliness moving forward.
R***n
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9.4
/10
Reviewed 6 day(s) ago
The hotel is very strategic... In front of Pudu Raya Terminal... Makes it easy for us if we want to go to Genting.
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Accommodation's Reply
28 Jul 2025
Thank you for the good rating! We are glad that our hotel's location right in front of Pudu Raya Terminal makes your travel easier, especially to Genting. Hope to see you again on your next visit!
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Y***i
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Business
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9.7
/10
Reviewed 1 week(s) ago
The hotel is strategically located, close to the city center. Clean rooms, clean bathrooms, and cool air conditioning.
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Accommodation's Reply
28 Jul 2025
Thank you for your very positive review! We are glad you were satisfied with the hotel's location, the cleanliness of the room and bathroom, and the comfort of the air conditioning. We hope to welcome you back soon!
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Y***i
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Business
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9.7
/10
Reviewed 1 week(s) ago
Clean rooms, location close to city center, easy access, close to recreation areas.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Thank you for the high rating! We are glad you were satisfied with the cleanliness of the room and the strategic and easily accessible location of the hotel. Hope to see you again on your next visit!
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L***i
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Leisure
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5.0
/10
Reviewed 1 week(s) ago
The hotel far from night market, picture on web different with reality
1 people find it helpful
Accommodation's Reply
23 Jul 2025
Thank you for your feedback. We’re sorry the location didn’t meet your expectations and for any difference between the photos and reality. We’ll work on making our listings more accurate.
S***u
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8.5
/10
Reviewed 1 week(s) ago
Next door very noisy. Not very good soundproof .
2 people find it helpful
Accommodation's Reply
23 Jul 2025
Thanks for your feedback. Sorry for the noise from next door and the soundproofing issue. We appreciate your understanding and will work on improvements.
H***n
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Leisure
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8.2
/10
Reviewed 2 week(s) ago
overall very pleasant experience,the staff is friendly and helpful,room space is quite big,the shower water is plenty 👍🏻, the only complain probably just the elevator door making big stretch noise everytime is open and close.
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Accommodation's Reply
23 Jul 2025
Thank you for the great feedback! We're happy you enjoyed the friendly staff, spacious rooms, and good water pressure. Sorry about the elevator noise—we’ll look into fixing it. Hope to see you again!
Adnan
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Leisure
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8.5
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and the hotel is close to restaurants, bus stations, train stations, and shops too.
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Accommodation's Reply
23 Jul 2025
Thank you for your feedback! We are glad that our staff was friendly and the hotel's location provided easy access to restaurants, bus stations, train stations, and shops. Hope to see you again!
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R***o
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10.0
/10
Reviewed 2 week(s) ago
The best people are also friendly.
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Accommodation's Reply
23 Jul 2025
Thank you very much! We really appreciate the compliments about the friendly staff. We look forward to welcoming you again!
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d***y
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Leisure
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5.9
/10
Reviewed 2 week(s) ago
Not recomended for family as per there were girls waiting the guest i thougt in the lobby
1 people find it helpful
Accommodation's Reply
23 Jul 2025
Thank you for your feedback. We’re sorry to hear your concerns and will review our guest areas to ensure a comfortable environment for all families.
G***a
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Transit
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8.2
/10
Reviewed 3 week(s) ago
late check in but the staff was helpful. room was okay based on the price.
1 people find it helpful
Accommodation's Reply
23 Jul 2025
Thanks for your feedback! Sorry for the late check-in, and glad our staff could assist. We’re happy the room met your expectations for the price.
Darisman
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Leisure
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9.1
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the hotel is also clean.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Thank you for your feedback! We are glad that our staff was friendly and the hotel was clean. We look forward to seeing you again!
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a***a
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Leisure
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9.4
/10
Reviewed 3 week(s) ago
Alhamdulillah, the location of the hotel is suitable for us who like adventure, walking and climbing is very enjoyable, the room is spacious, the bathroom is clean, very comfortable
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Accommodation's Reply
11 Jul 2025
Thank you for your high rating! We are happy to hear that you were comfortable with the spacious room and the convenient location for travelers like you. We hope you continue to enjoy every stay with us!
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I Gusti A. R. S.
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Leisure
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9.1
/10
Reviewed 3 week(s) ago
Honest and Detailed Review – Hotel 99, Jalan Pudu, Kuala Lumpur (5 Days 4 Nights Stay) I stayed at Hotel 99, Jalan Pudu for 5 days and 4 nights, and I’d like to share my honest experience to help future travelers. 🛬 Check-In & First Impressions Upon arrival, I proceeded to the front desk. The check-in process was quite fast. I paid the tourism tax of RM10 per night, and a RM50 deposit which was returned at check-out. However, no staff accompanied me to the room — it was a self-service style. I had to take the lift (which made a loud sound when opening), walk down a dim hallway with dull grey carpet and matching grey walls, which gave a gloomy impression. --- 🛏️ Room Condition Surprisingly, the room was spacious for a budget hotel. It included: 2 white cups 2 coffee sachets (no sugar, no expiry date, so I didn't drink them) 2 bottles of mineral water Electric kettle Flat-screen TV Bed and sheets Wardrobe with fixed hangers A small in-room safe Telephone and air-conditioner remote beside the bed AC worked well and was cold Unfortunately, there was no mini-fridge, which was a serious issue for me because I brought prescription medication that needed refrigeration. I had to rely on the cool temperature from the AC instead. Also: The floor tiles were cracked in some parts The blanket had a slight unpleasant smell Lighting in the room was a bit dim and not cozy --- 🚿 Bathroom This was my favorite part of the room. The bathroom had: Consistently warm water 2 bars of soap, 1 shampoo sachet, toothpaste, and a glass for rinsing A working hair dryer The bathroom was clean and relatively comfortable. --- 🧹 Housekeeping The housekeeping staff were friendly and responsive. They didn’t clean daily unless requested, but when I asked for something, they delivered it kindly and quickly. --- 🔊 Major Issue: Noise This was the biggest downside of my stay. The room was not soundproof at all. I could clearly hear: People talking from nearby
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3 people find it helpful
Accommodation's Reply
11 Jul 2025
Thank you for your honest and detailed review. We're glad you appreciated the spacious room, helpful housekeeping, and clean bathroom. We also take note of the areas that need improvement, especially the noise issues, dim lighting, and lack of a mini-fridge. Your feedback helps us improve, and we hope to provide a better experience in the future.
HERRY
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9.4
/10
Reviewed 3 week(s) ago
The hotel is located directly across from Pudu Sentral bus station and close to Plaza Rakyat LRT. Easy to find food around the hotel, even late at night. Price-wise, it's reasonable. The downside: no water refills available.
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2 people find it helpful
Accommodation's Reply
09 Jul 2025
Thank you for your positive rating and feedback! We are glad that our location was convenient for you. Regarding the drinking water, we will consider your suggestions for future improvements.
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HERRY
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Leisure
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9.1
/10
Reviewed 3 week(s) ago
The hotel is located right across from Pudu Sentral - bus station and close to LRT Plaza Rakyat. Easy to find food around the hotel, even until midnight. In terms of price, it is appropriate. The downside: no drinking water refills available.
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Thank you for your positive rating and feedback! We are glad that our location was convenient for you. Regarding the drinking water, we will consider your suggestions for future improvements.
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j***y
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Leisure
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9.1
/10
Reviewed 4 week(s) ago
Hotel staff is friendly, check-in out process is fast
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Accommodation's Reply
08 Jul 2025
Thank you! We are glad you were satisfied with the friendly service of the staff and the fast check-in and check-out process.
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