B***s

Business

8.9

/10

Reviewed 4 day(s) ago

slow elevator, food variety and taste is ordinary, bathroom needs attention

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T***y

Leisure

10.0

/10

Reviewed 1 week(s) ago

Extensive breakfast menu, friendly staff, and affordable prices. Very close to shopping centers.

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Y***a

10.0

/10

Reviewed 2 week(s) ago

Thank God, it was a pleasant two days, but the Wi-Fi wasn't great, and it really wasn't. Maybe it was just a network issue or something, I don't know.

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Verified Traveler

Staycation

10.0

/10

Reviewed 2 week(s) ago

Friendly staff, delicious food and satisfying.

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N***l

10.0

/10

Reviewed 3 week(s) ago

Very comfortable and affordable hotel

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Verified Traveler

Business

8.8

/10

Reviewed 3 week(s) ago

The queue at check-in time was incredibly long and long, while the reception staff were only 2 people and looked overwhelmed.

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B***a

Staycation

10.0

/10

Reviewed 3 week(s) ago

I was very satisfied with my stay at the FOX Hotel Gorontalo. The hotel's strategic location is directly connected to a shopping center, making it easy for guests to shop and find food. My room was clean, comfortable, and fully equipped. The hotel staff was very friendly, polite, and responsive in assisting guests with all their needs. Hotel facilities, such as the swimming pool, fitness center, and restaurant, are well-maintained, adding to the comfort of your stay.

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Verified Traveler

Business

10.0

/10

Reviewed 4 week(s) ago

Very impressive, comfortable.

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1 people find it helpful

W***y

Transit

9.7

/10

Reviewed 4 week(s) ago

I requested a single bed but was given twin beds. Check-in was at 2:30 PM, but the room wasn't ready. The check-in time was 2:00 PM, but when I checked in at the hotel, the room wasn't ready for a single bed. The room should have been prepared before the guest arrived and had already booked. The rest of the service was very satisfactory. Best of luck to Hotel Fox 🥰

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M***d

10.0

/10

Reviewed 6 week(s) ago

Excellent service, keep it up, may you have more success

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Novi

10.0

/10

Reviewed 6 week(s) ago

Clean hotel, comfortable room for resting.

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Ridwan h. T.

10.0

/10

Reviewed 7 week(s) ago

I often stay at Fox on weekends.

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RIFAI B.

6.5

/10

Reviewed 7 week(s) ago

My sleep was disturbed, from above the room I heard "move the chair or what, I don't know."

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1 people find it helpful

T***y

Staycation

9.7

/10

Reviewed 8 week(s) ago

Friendly hotel staff, breakfast has many choices, clean swimming pool, affordable price, very strategic location in the city center

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Nur A. S.

9.7

/10

Reviewed 8 week(s) ago

Increase the breakfast menu to make it more varied

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Verified Traveler

Leisure

10.0

/10

Reviewed 8 week(s) ago

Staying at Fox is always a pleasure, but the check-in time is too long. We were supposed to get a room at 2:00 PM, but we only got one at 3:30 PM, and it wasn't what we requested. We wanted a non-smoking room, but we got a smoking room. Hopefully, check-in times will be more considerate, because we arrived at the hotel early in the morning and waited until 2:00 AM, but there was no room available.

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N***a

Leisure

10.0

/10

Reviewed 10 week(s) ago

The hotel staff are all friendly and the service is fast. May Fox Gorontalo continue to be a success.

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Accommodation's Reply

05 May 2026

Dear Valued Guest, It is with great pleasure that Fox Hotel Gorontalo extends its heartfelt gratitude for your choice to stay at our hotel. We are delighted that you were our guest, and we are confident that your stay was a memorable one. We recently received some excellent compliments from you, and we are deeply honored by your positive feedback. We are pleased to know that we were able to contribute to making your stay a memorable one. Thank you again for choosing Fox Hotel Gorontalo. We look forward to welcoming you back on another special occasion. Sincerely, The General Manager

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M***d

9.7

/10

Reviewed 10 week(s) ago

Friendly service, strategic location close to the mall.

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Accommodation's Reply

05 May 2026

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nailis s.

9.7

/10

Reviewed 11 week(s) ago

The staff is friendly, hopefully in the future they can add more bellboy staff, change the telephone network because it doesn't connect.

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1 people find it helpful

Accommodation's Reply

05 May 2026

Dear valued guest, this is the Fox Gorontalo Hotel extending our warmest greetings. On behalf of the entire staff of the Fox Gorontalo Hotel, we sincerely thank you for choosing our hotel. It has been an honor to serve you, and we hope you had a satisfying experience. We recently received positive feedback regarding the friendliness of our staff, and we will do our utmost to maintain this reputation and provide you with unforgettable memories. Furthermore, we sincerely apologize for the staff shortage and the inconvenience regarding our telephone service. We have reported these issues to the relevant departments and will strive to prevent them from recurring. Thank you once again for choosing the Fox Gorontalo Hotel. We look forward to welcoming you to our hotel again in the future. Thank you. Sincerely, The General Manager

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M***n

8.5

/10

Reviewed 11 week(s) ago

The hotel staff is very friendly, the service is also good, the downside is that you can bring food but you will be charged hahaha

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1 people find it helpful

Accommodation's Reply

05 May 2026

Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your feedback about your stay at our hotel. We appreciate your comments regarding our friendly staff. We strive to always provide the highest quality service to all our guests, and we believe your comfort is key to our continued success. We look forward to welcoming you back soon. Sincerely, General Manager

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FOX Hotel Gorontalo

Overall Ratings & Reviews FOX Hotel Gorontalo

8.7

8.7

8.7

9.1

8.7

Traveler Reviews FOX Hotel Gorontalo