SAKURA ELITE KUALA LUMPUR

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Overall Ratings & Reviews SAKURA ELITE KUALA LUMPUR

Traveloka (2,278)
Other sources (231)
8.2
Very Good
From 2,278 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.9

Meal

7.6

Location

8.5

Service and Facilites

8.1

People often mention about SAKURA ELITE KUALA LUMPUR
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Accessibility (88)
Staff Friendliness (88)
Distance to City Center (85)
Bedroom (81)
Ambiance (71)
Room Space (67)
Bathroom (66)
Hotel Area (64)
Surroundings (62)
Check-in/out Time (59)
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Traveler Reviews SAKURA ELITE KUALA LUMPUR

Number of reviews per page
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40
Customer reviews
Sucipto U.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 day(s) ago
The hotel's location is easily accessible from the airport. Take the bus and get off at KL Sentral, then take the monorail and get off at Pudu Central. The hotel is conveniently located to Bukit Bintang, KLCC, and other attractions. The reception staff was friendly and very helpful in explaining how to buy a bus ticket to Genting Highlands from Pudu Central. The hallway and walls are not soundproof, so you can hear the noise from other guests.
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1 people find it helpful
Accommodation's Reply
10 Nov 2026
🌸 **Dear Valued Guest,** Thank you for sharing your experience and for choosing Sakura Elite Hotel Kuala Lumpur. We are delighted to know that you appreciated our strategic location, convenient access to public transportation and nearby attractions such as Bukit Bintang and KLCC. It is also wonderful to hear that our reception team was friendly and helpful in assisting you with information about bus tickets to Genting Highlands. However, we sincerely apologise for the inconvenience caused by the noise from the corridors and neighbouring rooms. We appreciate your feedback regarding the soundproofing, and we will share your comments with our management team for further improvement. We truly appreciate your support and hope to have the pleasure of welcoming you back for a more comfortable stay. Warm regards, 🌸 **Ms. Anne Marizan** **Front Office Manager** **Sakura Elite Hotel Kuala Lumpur** 🌸
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Nice experience, comfortable for family.
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Accommodation's Reply
10 Nov 2026
🌸 Dear Valued Guest, Thank you for choosing Sakura Elite Hotel Kuala Lumpur and for sharing your positive feedback. We are delighted to hear that you had a pleasant experience and found our hotel comfortable for your family. Your kind words mean a lot to our team and motivate us to continue providing warm hospitality and excellent service. We look forward to welcoming you and your family back again! Warm regards, 🌸 **Ms. Anne Marizan** **Front Office Manager** **Sakura Elite Hotel Kuala Lumpur** 🌸
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Perfect, comfortable, nice experience.
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Accommodation's Reply
10 Nov 2026
🌸 Dear Valued Guest, Thank you for your lovely feedback and for choosing Sakura Elite Hotel Kuala Lumpur. We are delighted to know that you had a perfect and comfortable stay with us. Your satisfaction is our greatest reward, and we truly appreciate your kind support. We look forward to welcoming you back for another wonderful stay! Warm regards, 🌸 **Ms. Anne Marizan** **Front Office Manager** **Sakura Elite Hotel Kuala Lumpur** 🌸
s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
It was a good experience for a 3-star hotel. The room was clean, affordable, and suitable for our family of three. Although it was not very spacious, it was good enough since we spent most of our time sightseeing. Check-in was easy, and the staff were friendly and helpful. The location was also great, within walking distance of the Petronas Twin Towers and the busy Jalan Alor food street. Overall, good value for money!
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1 people find it helpful
Accommodation's Reply
10 Nov 2026
🌸 Dear Valued Guest, Thank you for taking the time to share your wonderful feedback and for choosing Sakura Elite Hotel Kuala Lumpur. We are delighted to know that you enjoyed your stay, appreciated the cleanliness of our rooms, affordable rates and convenient location. It is also lovely to hear that our front office team made your check-in experience smooth and provided friendly and helpful service. We appreciate your understanding regarding the room size and are glad that you found it comfortable and suitable for your family. Your kind words are a great encouragement to our entire team. We look forward to welcoming you and your family back for another pleasant stay! Warm regards, 🌸 **Ms. Anne Marizan** **Front Office Manager** **Sakura Elite Hotel Kuala Lumpur** 🌸
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
I stayed actually for two days, and it was comfy to stay there.
1 people find it helpful
Accommodation's Reply
10 Nov 2026
🌸 Dear Valued Guest, Thank you for choosing Sakura Elite Hotel Kuala Lumpur and for sharing your feedback. We are delighted to know that you had a comfortable two-day stay with us. Your satisfaction is important to our team, and we truly appreciate your kind support. We hope to have the pleasure of welcoming you back again for another enjoyable stay! Warm regards, 🌸 **Ms. Anne Marizan** **Front Office Manager** **Sakura Elite Hotel Kuala Lumpur** 🌸
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LE MINH D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
That's great, I'll visit here again if I have the chance to go to Kuala Lumpur.
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2 people find it helpful
Accommodation's Reply
10 Nov 2026
🌸 Dear Valued Guest, Thank you so much for your kind words and wonderful support! We are delighted to know that you enjoyed your stay at Sakura Elite Hotel Kuala Lumpur. It would be our pleasure to welcome you back whenever you visit Kuala Lumpur again. Wishing you safe travels, and we look forward to seeing you again soon! Warm regards, 🌸 **Ms. Anne Marizan** **Front Office Manager** **Sakura Elite Hotel Kuala Lumpur** 🌸
Helmi A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Close to many places to eat.
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1 people find it helpful
Accommodation's Reply
30 Sep 2026
Thank you for your lovely review! We’re delighted to hear that you enjoyed our convenient location with many dining options nearby. We truly appreciate your kind feedback and look forward to welcoming you again soon. Best regards, **Anne Marizan** **FO Manager** **Sakura Elite Hotel Kuala Lumpur**
f***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Easy access, fragrant, clean, cold
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3 people find it helpful
Accommodation's Reply
29 Sep 2026
Thank you very much for your wonderful feedback! We’re delighted to hear that you enjoyed the easy access, pleasant fragrance, cleanliness, and comfortable cool atmosphere. We truly appreciate your kind words and look forward to welcoming you again soon!
Andini N.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
First time abroad and chose this hotel. Really enjoyed it. The hotel is very clean. The staff is very friendly. I lost my phone but the staff was very helpful, I lost my phone because of my own carelessness btw! And it wasn't the staff who took it but a homeless person. Thank you very much to the staff who were willing to help me to the police station. They were even willing to lend me their phone. A good and memorable experience. Next year in May I will go here again to visit the hotel staff. Thank you. And always success for this hotel.
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1 people find it helpful
Accommodation's Reply
29 Sep 2026
Thank you so much for your heartfelt and wonderful review! We are truly happy to know that your first trip abroad was enjoyable and that you had such a memorable experience at **Sakura Elite Hotel Kuala Lumpur**. We are especially glad that our staff were able to assist you during the unfortunate incident with your phone. It was our pleasure to help, and we are grateful that our team could make you feel supported during that difficult moment. Thank you for appreciating our cleanliness and friendly staff. Your kind words mean a lot to the entire team. We are absolutely delighted to hear that you are planning to visit us again next May! We look forward to welcoming you back to **Sakura Elite Hotel Kuala Lumpur** and making your next stay just as memorable. Wishing you all the best and safe travels! 🌸
Wirawan A.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
good, only transportation problem
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1 people find it helpful
Accommodation's Reply
29 Sep 2026
Thank you for your feedback! We’re glad to know that you had a good experience at Sakura Elite Hotel Kuala Lumpur. Regarding transportation, there are public transport options available nearby, making it convenient to get around. Guests can also use Grab, which is a widely used and convenient ride-hailing app in Malaysia. We hope to welcome you back again soon!
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Staff was friendly. The room needs to be improved so much. The housekeeping used our towel to wipe the floor and bathroom. Think twice before booking.
5 people find it helpful
Accommodation's Reply
29 Sep 2026
Thank you for sharing your feedback with us. We’re pleased to hear that you found our staff friendly and welcoming. We sincerely apologize for the housekeeping experience and understand your concern regarding the use of towels. This is not the standard we aim to provide at Sakura Elite Hotel Kuala Lumpur. We will highlight your feedback to our housekeeping team and management for immediate review and improvement. We truly appreciate you bringing this matter to our attention, and we hope you will give us another opportunity to provide you with a better experience in the future.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel is nice, even though it's cheap, but it's close to everything. I'll stay here again next time.
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1 people find it helpful
Accommodation's Reply
29 Sep 2026
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay at Sakura Elite Hotel Kuala Lumpur and found our location convenient for getting around. We truly appreciate your kind words and are happy to know that you plan to stay with us again. We look forward to welcoming you back on your next visit to Kuala Lumpur! 🌸
Raja S.
icon-Transit
Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 15 week(s) ago
The room is quite old, and cleanliness can be improved a lot.
1 people find it helpful
Accommodation's Reply
29 Sep 2026
Thank you for sharing your honest feedback. We sincerely apologize that the condition and cleanliness of the room did not meet your expectations. We understand your concerns and will take your feedback seriously as we continue working on improvements to our rooms and housekeeping standards. We truly appreciate your comments, as they help us identify areas where we can do better. We hope to have the opportunity to welcome you back to Sakura Elite Hotel Kuala Lumpur and provide you with a more comfortable and pleasant stay.
c***n
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
It was a pleasure to stay here. It was very close to the places we wanted to visit.
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2 people find it helpful
Accommodation's Reply
29 Sep 2026
Thank you so much for your kind review! We’re delighted to hear that you enjoyed your stay at Sakura Elite Hotel Kuala Lumpur and found our location convenient and close to the places you wanted to visit. We truly appreciate your support and look forward to welcoming you again on your next visit to Kuala Lumpur! 🌸
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Feridian P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Strategic location, cheap, but very comfortable.
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3 people find it helpful
Accommodation's Reply
29 Sep 2026
Thank you very much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay at Sakura Elite Hotel Kuala Lumpur and found our location strategic, affordable, and comfortable. We truly appreciate your kind words and look forward to welcoming you again on your next visit to Kuala Lumpur! 🌸
syarifah a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The hotel is simple but complete, the staff is friendly, and the response is very fast.
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1 people find it helpful
Accommodation's Reply
29 Sep 2026
Thank you so much for your wonderful feedback! We’re delighted to hear that you found Sakura Elite Hotel Kuala Lumpur simple yet well-equipped, and that you appreciated our friendly staff and prompt service. Your kind words mean a lot to our team. We look forward to welcoming you again on your next visit to Kuala Lumpur! 🌸
n***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.6
/10
Reviewed 18 week(s) ago
This hotel's location is quite attractive, close to everything, and several places are within walking distance. However, the hotel's ambiance is very disappointing. The room and bathroom are dirty. There's no soundproofing. People are constantly slamming doors. The towels smell strange. And the hotel staff is a bit odd.
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4 people find it helpful
Accommodation's Reply
29 Sep 2026
Thank you for taking the time to share your detailed feedback. We’re glad to hear that you appreciated the strategic location of Sakura Elite Hotel Kuala Lumpur and found several attractions conveniently accessible by walking. However, we sincerely apologize that the cleanliness of the room and bathroom, the condition of the towels, and the noise level affected your stay. We also regret that your interactions with our staff did not meet your expectations. Your comments have been noted and will be shared with our housekeeping and front office teams for further review and improvement. We truly value your feedback and hope to have the opportunity to provide you with a much better experience on your next visit.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Very friendly and helpful for the check-in and check-out process.
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3 people find it helpful
Accommodation's Reply
29 Sep 2026
Thank you so much for your positive review! We are delighted to hear that you were satisfied with the friendliness and assistance of our team during the check-in and check-out process at Sakura Elite Hotel Kuala Lumpur. Your compliments mean a lot to us and motivate our entire team to continue striving for the best service. We hope to welcome you back again on your next stay! 🌸 Sincerely, *Ann*, Front Office Manager, *Sakura Elite Hotel Kuala Lumpur*
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Ainol M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
The staff were friendly. The room was cleaned and the bed sheets were tidied every day. The location of the hotel is very strategic. Will recommend this hotel to my friends.
2 people find it helpful
Accommodation's Reply
29 Sep 2026
Thank you so much for your wonderful review and recommendation! We’re delighted to hear that you enjoyed the friendliness of our staff and were happy with the daily room cleaning and bed-making service. We’re also glad that you found the location of Sakura Elite Hotel Kuala Lumpur strategic and convenient. Your kind words and recommendation mean a lot to our entire team. We look forward to welcoming you, your friends, and your family again on your next visit to Kuala Lumpur! 🌸 Warm regards, **Ms. Anne** Front Office Manager **Sakura Elite Hotel Kuala Lumpur**
Andre G. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The facilities are very complete and the staff are very helpful.
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2 people find it helpful
Accommodation's Reply
29 Sep 2026
Thank you so much for your positive review! We are delighted to hear that you were satisfied with the facilities and received excellent service from our staff at Sakura Elite Hotel Kuala Lumpur. Your compliments mean a great deal to our entire team. We hope to welcome you back again in the future! 🌸 Sincerely, *Ann*, Front Office Manager, *Sakura Elite Hotel Kuala Lumpur*
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Number of reviews per page
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