The hotel was very smart & clean. The staff always helpful. We had breakfast each morning, which is self service buffet with plenty of choice. Our stay was only 4 days, so didn't really experience the facilities to the full. But they have a bar & restaurant, a gym & pool table.
The hotel is just a 10min walk to the beautiful Old Town & Market Square and 5min from Wawel Castle (look out for the fire-breathing dragon).
There is an extensive tram network in Krakow, one line just 2mins from the hotel (unfortunately this line was undergoing maintenance during our stay).
Overall, an EXCELLENT hotel