Overall Ratings & Reviews Residence Inn Bloomington

When i was checking in there was a lady in the lobby being loud and rude about one of the machines they have in their lobby. The guy checked me in and said he needed to go check on my room. He came back and said it was not clean and he didnt have a room for me. I had already paid on the app and have no way to get a refund. Not happy. Ended up having to pay for a different hotel.

The Residence Inn in Bloomington was spectacularly clean. Unlike so many hotel rooms. We had a wonderful stay and would definitely atay again if in the area.

Very clean and great location. Friendly staff. Highly recommend.

The room, pool, fire pit was really nice. Staff was very accommodating. They missed a spot in cleaning one of the bathrooms and there was a bunch of hairs and dirt. The rest of the room was very clean. Breakfast they ran out of some items but the rest of what they had was good. Overall highly recommend.

Had an amazing time with family

Good time money well spent

Soooo clean and nice! Huge rooms. Beds were comfy. Staff was friendly and helpful. The continental breakfast was wonderful—I really appreciated cage free eggs and plus non dairy options, so everyone enjoyed breakfast!! No hot tub but the pool was nice!

The hotel appears to be fairly new. It is close to a hospital and just off a busy Veteran’s Parkway. Neat and clean property. We had a studio king with a kitchen and it was nice to have a full-size fridge. We did not eat breakfast at the hotel - slept in a bit. Restaurants close by include McAlistairs, Taco Bell, and Shannon’s 5 Star.

Lovely, well-priced, clean room. Excellent general layout to both hotel and room. Very nice service. Highly recommend.

All of the staff were incredibly friendly, helpful and professional.

Everything was awesome!!! Just as described!!!

The room we were given was overpriced and very dirty. We decided not to extend our stay another night & they threatened to call the police.

The gentleman at the front desk was really nice, our room was perfect and the location was great…next to shops and food. We will stay again.

Great hotel!! Excellent staff!! Assistant manager Jennifer was very helpful! Will always stay here when we're in Bloomington.

Excellent facility. Clean and comfortable .

When I booked the room on Expedia it was advertised as handicapped accessible. When arrived at the facility, I asked if the room was handicapped accessible. I was assured that it was. IT WAS NOT! There was a walk in shower, but no seat in the shower, no hand rails in the entire room. Fortunately, I was there to assist my spouse, or it would have been impossible for her to get into the bathroom and back out again. Expedia and this facility need to review what handicapped accessible means.

Bathroom ceiling light did not work, towels bar by bathroom sink was broken and missing, there was a coffee make but there was no pot. There seemed to be only one staff member taking care of breakfast and he couldn't keep up. When we went to breakfast, there was very little selection. The trash can was overflowing. They need more staff to keep breakfast running smoothly.

I traveled and strayed here with three kids. The experience while there was OK. The hotel room was a two bedroom suite that we stayed in. Unfortunately it wasn’t very clean, and the garbage‘s were still full from the people that had stayed in the room before us. Gross! But.. the biggest problem has been since we have left! I have been charged twice for the same room and I have not been there. Still waiting on a refund, if you’re going to stay here, keep a close eye on your accounts

The Expedia listing says hot tub there is no hot tub. The on-site breakfast was missing a lot of stuff. Make your own pancake was there but no batter. Missing fruit and other items.

The staff here is excellent and does their best to make our stay the best. We had some small issues that were handled immediately. I will definitely stay here again.