Workers were amazingly kind, the place is what you would expect for a lower end motel- the AC worked but all the buttons were punched out, a couple of the outlets were ripped out of the wall and didn't work, the toilet had stains on it and there was several cigarette holes in the comforter we had. I absolutely didn't mind these setbacks since I booked last minute during the weekend of a festival, but there was one real issue- i got bit up hella by bed bugs. Had to decontaminate every piece of clothing i brought with me.