Overall Ratings & Reviews Hampton Inn and Suites Camp Springs/Andrews AFB

Very clean and nice

The service

It was a family trip to D.C. When I arrived for check-in, they wouldn't accept my deployed husbands card, that was used to PRE-PAY for our room. He was initially supposed to join us, but ended up deploying. I video called my husband, they would Not accept his verbal ok. It's ridiculous that they wouldn't just use the card that was used to pay for the room, that I had in my hand. I have used the same card for traveling for years. Very poor customer service as well.

My room selection was the problem with the property and Expedia and was a huge problem with the price and not getting what I paid for

Nice place

Friendly staff and quiet room.

The room size was great. There was also a good variety for breakfast.

Always love the tranquility of the hotel.

Stayed here with my family during our trip to DC. The hotel was clean and comfortable. I gave 4 stars because the pool was extremely disappointing. Water was cloudy and way too cold for an indoor pool. But if the pool doesn’t matter to you, it's a great place to stay.

The check in process was quick and easy. The room was clean and comforting. I slept all night peacefully.

No problem at all

Room was clean, no issues there. Everyone was polite and friendly. Pool area was very poorly lit, pool was freezing, breakfast was hot or miss each morning we were there.

Everything was great except for the pool, it just needs to be cleaned!

The staff was very helpful

The stay was good! Breakfast stop at 10 AM which is a plus! The pool was so small and very noisy because of the space. If you needed more washcloths you had to bring the ones from the room and they were only giving out 2-3 at a time. But everything else was good.

Good

Our family frequently visits this property and are pleased. Great location with comfortable beds. Staff is friendly and helpful.

Nice and quiet

As we had a family gathering, I asked for a later check-out, I was extended only 1/2 hour, I thought it could have been 1 hour at least

The staff was very friendly and helpful. The room was clean. We were not given the kind of room that we had reserved online.