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Traveloka (10)

8.4

Very Good

From 10 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.4

Meal

8.0

Location

8.2

Service and Facilites

8.8

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Traveler Reviews Rama Shinta Hotel Candidasa

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Customer reviews

Ike Prasetya Ningrum

6.0

/10

Reviewed 177 week(s) ago

Maybe because the pandemic is over so it's not ready to receive guests. I'm pwsen for guests to complain, hiks. Starting from the water in the bathroom, there was something that didn't work, the cleanliness was also lacking, there was no mineral water, there was no soap and shampoo.

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2 people find it helpful

Accommodation's Reply

17 Jan 2022

Dear Mrs. Ike, Good morning from us at Candidasa. First of all, allow us to thank you for choosing our property as a resting place for mothers and their entourage from the State / Jembrana Regency - Bali. I was quite surprised to receive a slightly less than good review from Traveloka this morning and we have never received it from other guests. I, as Manager Rama Shinta, thank you for your input and we will re-evaluate the information from you and our team. As information from our property, Rama Shinta is trying to reduce plastic waste, so we replace all plastic bottles into glass bottles or dispensers. Soap, shampoo, hand shop are all available in the bathroom by refilling. We provide mineral water in jugs and it's free for refills, please contact our staff for all of that Hopefully you and your entourage can accept our apologies and we look forward to welcoming you back here. Regards, Eka Sariti / Resort Manager

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Yoga N. N.

9.7

/10

Reviewed 231 week(s) ago

The staff was super friendly, the room was clean and spacious, especially the bathroom, guess you could also sleep there hahaha. The pool was also nice and well-maintained. I love such nuance, perfect place for hideaway. Long story short, I unintentionally left my jacket in the closet and just realized right after coming back to my home. So I called them to make sure that the jacket was still there, and magically it was and they offered me to send the jacket. I’m so touched by their generosity. Would definitely go back there if I had a chance. And hope things will get better as they sort of losing visitor these days during pandemic.

2 people find it helpful

Budi W.

9.1

/10

Reviewed 237 week(s) ago

Clean room and the surroundings, the breakfast was too modest, only toast + eggs cooked as you wish, a glass of juice and coffee/tea. there is no slipper in the room.

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Antony G.

Business

9.1

/10

Reviewed 337 week(s) ago

It's a bit hard to find this hotel. If you try to find it using GPS, the GPS will point you to Sagara Hotel, you need to drive a bit more East, around 100metres east. The entrance would be on the right if you come from Denpasar. The hotel is very quiet and people here are very nice, the only thing I regret is that this hotel doesnt have pool for kids, my kids would love to swim here, the pool is well maintained. Had good breakfast this morning. Room is also good, clean, well maintained, good aircon, nice hot shower. Thanks Rama Shinta Hotel