7.6
Pleasant
From 219 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

8.2

Service and Facilites

7.8

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Traveler Reviews City Tower Hotel

Number of reviews per page
20
40
Top reviews
Salman
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very helpful staff and good buffet breakfast.
Nicholas
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

I had a great experience at this hotel. The staff were very professional and quick to get me checked in, and then throughout my stay, were consistently very helpful, quick, and professional in addressing my requests. The breakfast buffet was outstanding. The room was spacious, and the views were wonderful. The location is also good. If I had one complaint, it would be that the windows needed to be cleaned from the outside, but my stay was during a very dusty time of year in Kuwait City.
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Verified traveler
icon-Business
Business
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Good experience at this centrally located hotel
Camille
icon-Business
Business
8.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Hotel very up to par in very nice part of town. Received a nice upgrade albeit a few problems with shower drainage that was very promptly addressed. Overall very comfortable and lovely staff. Bathroom can do with bit more cleaning, not to say it was very dirty.
Charles
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Great hotel in Sharq area. Very generous breakfast. Nice warm pool.
Camille
icon-Business
Business
6.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Homely hotel. Bit dated but gets the job done comfortably. Lovely staff, could have been a bit more flexible in the one breakfast i had on my first morning when i asked for it to be deferred to the secimd morning (only had 1 night out if 5 with free breakfast). Shower a bit messy but tolerable. Overall satisfactory and well located next to2 major malls and heart of business district.
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Camille
icon-Business
Business
6.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Does the job nicely. Bit dated, the room the gym the facilities, but in good condition. Bathroom shower bit messy yet manageable. Staff helpful. Stayed 5 nights only first of which had breakfast included, asked for that breakfast to be postponed to the next day yet flexibility was granted on the matter. Otherwise everyone was helpful and cooperative.
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Vivek
icon-Leisure
Leisure
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Besides the fact that there was bot of construction going around which made it noisy, the property itself was quite nice. The staff was friendly and the views from restaurant on the top floor were quite nice. They even let me do a late check out when I told them that my flight was very late and also gave me some tips on what to do in Kuwait City. Getting taxis using Careem app was very convenient and easy . The room was spacious with tea/coffee/hot water kettle provided. Wifi was good too
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MOHAMMED
8.0
/10
Reviewed 179 week(s) ago

Hotels.com verified review

The bathroom is in terrible condition. It is very tight and hard to get a shower. The breakfast was OK.
Jonthn
8.0
/10
Reviewed 215 week(s) ago

Hotels.com verified review

Great place
Gareth
10.0
/10
Reviewed 234 week(s) ago

Hotels.com verified review

It was nics for the money
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 280 week(s) ago

Expedia Group verified review

I was very happy with the customer service and communication from hotel staff, everyone was polite and made me feel very welcome especially as i was stranded due to situation of Corona virus airport lockdown so i moved here after my airbnb ran out and had to find accommodation for a further 2 weeks at short notice.
Peter. Viktor
8.0
/10
Reviewed 286 week(s) ago

Hotels.com verified review

Good place for a reasonable stop over. Good location for sites, good breakfast buffet, furniture a little bit old fashioned and used, but Okay. Staff very friendly and helpful.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 289 week(s) ago

Expedia Group verified review

Mostly what I have expected from the hotel when i have chosen it from your list of available hotels in the range of my budget
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 290 week(s) ago

Expedia Group verified review

All was well. No complaints about anything. Fine place to stay, also reasonably priced.
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 301 week(s) ago

Expedia Group verified review

I didn’t like anything this place. The area was garbage not clean the picture and the real property are not the some. I didn’t liked Thanks
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

Good location. Great staff. No issues. Would have like and iron and ironing board already in the room.
Verified traveler
icon- Family
Family
10.0
/10
Reviewed 322 week(s) ago

Expedia Group verified review

It was very nice and clean , very good location ,,
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

very good stay,very good place.location is fine,close to supermarkets and airport bus stop.
Alexandros
10.0
/10
Reviewed 336 week(s) ago

Hotels.com verified review

Me and my wife had a very pleasant stay. I have to say that because of the not so high daily room rates my expectations were not that high, but I was proved totally wrong. Our room was spacious and clean and we had a lovely view overlooking the Kuwait Towers. There was nothing special in the surrounding area but it was safe and only a short taxi ride to most places in downtown Kuwait City. Breakfast was plenty with good choice. Breakfast room is on the 22nd floor and offers great views. The two gentlemen at the reception went above and beyond to deal with all our requests and answer our questions. They were both genuinely kind and extremely helpful. I wish I could remember their names because they deserve a lot of credit for the excellent job they do.
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