Staff at front desk was very unprofessional and disrespectful. For some reason they had trouble finding my reservation after repeatedly telling them all the information. Three different people at the desk looked through their system and couldn’t find it while I spent over 30 minutes standing there. They kept sending me away telling me I was at the wrong place. While showing them even the hotel’s picture and address. Another reason why I wouldn’t really recommend the place for people touring as there are a lot of people who appear to live there and also people from the hospital stay there mainly.
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Yelvi
Leisure Family
4.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Pésimo servicio al cliente.
Yelvi
Leisure Family
2.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
La habitación llena de pelos, la cama llena de pelos, ropa en el clóset, servicio al cliente terrible, son súper arrogantes y prepotentes, ni me volvería a quedar ni lo recomendaría.
Paul Andrew
Business and Leisure
2.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
I was given room key attached to a piece of plastic. It was difficult to tell exactly which room number it was. I unlocked what I thought was my room and saw someone laying in bed unaware I opened the door slightly. I closed the door and asked a housekeeper which room I was in. She told me. When I entered my room the overpowering smell of moth balls was present. I found a room elsewhere and left after an hour. Staff was nice, I didn’t feel the need to go complain but I didn’t feel secure since my key opened another room. The surrounding area was a bit rough as well.
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Rojay
Leisure
8.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
It’s was ok other wise
Yassine
10.0
/10
Reviewed 85 week(s) ago
Hotels.com verified review
A nice stay.. very friendly team in the Hotel
Thank you !
DJ Van
Leisure Family
2.0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
Very bad
Gleisther
Business
8.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Fair for the price. Restaurant is great
Angelica
10.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
Nice
Angelica
10.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
Everything is walkable
Sheldon
Business and Leisure
2.0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
Place was nasty untidy
Hasani
Leisure
6.0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
Affordable accommodation. Sufficient for the price. The lift needed cleaning and the bathroom shower partition needs to be replaced.
Tashika
8.0
/10
Reviewed 104 week(s) ago
Expedia Group verified review
Ok
Mike
2.0
/10
Reviewed 105 week(s) ago
Hotels.com verified review
This is not a hotel, this a place for people coming from out of town to go to doctor’s visits and recuperating from surgery
Silvia
Business and Leisure
8.0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
Convinient
Angelica
10.0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
Everything is acceptable
Kevin
Leisure with Partner
4.0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
Don’t believe pictures. No terrace. Pool murky. Rooms small.noisy. Not meant for tourists it is for people to be near hospital.
Orlando
10.0
/10
Reviewed 112 week(s) ago
Hotels.com verified review
It was great quiet relaxing comfortable and the fool is super great 😊
Chantal
Friends and Family
10.0
/10
Reviewed 118 week(s) ago
Hotels.com verified review
It was beautiful I loved it
Yuri
Leisure
2.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
Bad place, sorry, Latino :( Dirty sheets - not changed, with hairs black, I am blond!!! Dirty bathroom, dirty oom. For 6 days they never once cleaned the room!? The pool is pretty crappy too. Yes, for $20 - that much, but still...