Overall Ratings & Reviews Hilton Garden Inn Buffalo Downtown

Very nice and comfortable stay

We like how close we are to Key Bank Arena for hockey games

Great place and friendly staff.

I didn’t like how it was street only parking

Great service

The staff was awesome.

Woefully overpriced. Nickel an dime for every little thing, or if you buy something outright, like food, it's way overpriced. Wanna avoid getting ripped off? Stay somewhere else. I've stayed at far better hotels for as much as half the price. If there's any good news, it's the cleanliness of the room. I'm guessing housekeeping could use a raise. Everything else sucked. There's a crap load of other buffalo area hotels. I'm guessing anyone of them would have been infenetly better

It was okay but it was definitely on the dirtier side. The room had a ripped ottoman, there was some staining on the carpet, and there was a bit or grime on the side if the tv stand.

Clean, comfortable, and safe place to stay with kids that is located within feet of the trolly stop making it very convenient to get to and from Key Bank Stadium.

I spent over 300 dollars for a 1 night stay only to checknin and be told I have to pay 25 dollars to park..the person behind the desk tried to charge me again for a room that was already paid for..and all this and they dont even offer Free breakfast..the hotel itself is outdated..this was the worst Hilton I have ever stayed in and definitely will not be back

Clean and safe. Right across street from trolley

Awesome staff very helpful

Easy check in

Overall good experience.

Very nice stay and the staff was very pleasant.

Very comfortable. Lovely staff

Pool was fantastic for kids, the varying depths made it easy for my 8 and 10 year olds to touch the bottom comfortably while playing. Rooms were great and breakfast was delicious. Twenty minute walk to the Keybank arena.

Great service at the front desk and in the cafe. One staff member graciously and patiently helped us with how to operate the velvets to go up to our floor using our key. The surrounding area was a typical downtown area with questionable level of safety however, the hotel as multiple safety measures in place and I never felt in danger or at risk.

Hotel Very clean, close to theater we were seeing a show a, walkable distance, close to Niagara falls, in hotel restaurant prices very reasonable. Staff friendly very accommodating, would definitely recommend to others and return myself

The beds in our room (908) were extremely uncomfortable. Woke up with a very sorry back as the beds were very unforgiving. Other than that, this is our go to stay while we are in town for Sabres games