Good morning, Sir/Madam. Thank you for staying at el hotel Kartika Wijaya Batu. Furthermore, on behalf of the management, we would like to apologize for the inconvenience regarding the variety of fruit at breakfast, the small shower water, and the lack of hot water in the sink. This will be our concern for future improvements. Thank you for your suggestions and input for us, Sir/Madam. We hope to be able to serve you again when you stay at el hotel Kartika Wijaya Batu with your family and colleagues. Warm regards, Management