Amaris Hotel Muara Bungo

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Overall Ratings & Reviews Amaris Hotel Muara Bungo

Traveloka (1,564)
Other sources (10)
8.4
Very Good
From 1,564 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.2

Location

8.5

Service and Facilites

8.3

People often mention about Amaris Hotel Muara Bungo
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Bedroom (30)
Distance to City Center (29)
Variety (28)
Ambiance (27)
Accessibility (26)
Staff Friendliness (26)
Bathroom (23)
Surroundings (22)
Taste (22)
Room Space (20)
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Traveler Reviews Amaris Hotel Muara Bungo

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20
40
Customer reviews
L***l
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Transit
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8.5
/10
Reviewed 4 week(s) ago
The staff are friendly and if possible, turn on the lights in the hallway to the room so it's not scary.
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that the friendliness of our staff contributed to a memorable stay. Your suggestion regarding the lighting in the hallways will be taken into consideration for future evaluations to improve guest comfort. Thank you again for your review and trust. We look forward to welcoming you back again for an even better experience in the future. Sincerely, Kalih Permadi, Hotel Manager
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bina h.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It turns out I was in the wrong position in Jambi, hopefully my future experience will be more thorough, thank you Traveloka 🙏💪👍🏾👏🏽
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D***a
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10.0
/10
Reviewed 4 week(s) ago
very friendly and clean and tidy
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1 people find it helpful
Accommodation's Reply
18 May 2026
Dear Diana, Thank you for your positive review. We are delighted to hear that our team's service, as well as the cleanliness and orderliness of the hotel, provided you with a memorable stay. We will continue to strive to provide the best service and hope to welcome you back for your next stay. Sincerely, Kalih Permadi, Hotel Manager
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Sigma M. A. S.
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Business
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10.0
/10
Reviewed 7 week(s) ago
This was my first time staying at Amaris Muara Bungo, I was very happy because of the location of the hotel and the comfort of the hotel and the staff, including security.
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Accommodation's Reply
27 Apr 2026
Dear Mr. Sigma M.A.S., Thank you very much for your kind review. We are pleased that the hotel's location, comfortable environment, and excellent service from all staff, including security personnel, made your stay even more enjoyable. We will strive to further improve our services in the future. We hope to welcome you again. Thank you. Hotel Manager, Gari Fermadi
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A***i
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Business
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9.7
/10
Reviewed 8 week(s) ago
Very pleasant, comfortable place to rest
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1 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that our hotel was a pleasant and comfortable choice for your stay. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, Kalih Permadi, Hotel Manager
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A***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 9 week(s) ago
The sofa in the family room in room 320 is dirty. Please clean it with eucalyptus oil; God willing, that will work. Yesterday, we were so disgusted that we cleaned it ourselves. Thankfully, it's slowly disappearing, but it's not working optimally.
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Thank you for sharing your experience staying at Amaris Muara Bungo Jambi Hotel. We apologize for the inconvenience you experienced regarding the dirty sofa in your Family Room (R. 320), which you had to clean yourself. Your feedback is invaluable to us and will be used to improve our guest comfort in the future. Thank you again for your review and trust. We hope to welcome you back again with an even better experience. Sincerely, Kalih Permadi, Hotel Manager
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D***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 9 week(s) ago
I checked out at 6 a.m. and asked for takeout, and the hotel agreed. The hotel had agreed, but oh my God, how could takeout be like this? A little fish, but the vegetables looked like they weren't even meant to be. You could have had two or three pieces of fish. What's wrong with the hotel? I didn't even stay there once; I was so disappointed.
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Thank you for sharing your experience staying at Amaris Muara Bungo Jambi Hotel. We apologize for the inconvenience you experienced regarding the takeaway breakfast menu which did not meet your expectations. Your feedback is invaluable to us and will be incorporated into our evaluation to ensure this does not happen again. Thank you again for your review and trust. We hope to welcome you back with an even better experience in the future. Sincerely, Khalih Permadi, Hotel Manager
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J***s
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
Amaris is awesome. I stayed at five hotels on my Jakarta-Padang trip, and Amaris was the most satisfying. Next time I'm looking for a hotel, I'll go with Amaris.
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1 people find it helpful
Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Thank you for your positive review. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, Kalih Permadi, Hotel Manager
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Verified Traveler
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10.0
/10
Reviewed 11 week(s) ago
Good hotel for transit and relaxation
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1 people find it helpful
Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Thank you for your positive review. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, Kalih Permadi, Hotel Manager
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y***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
All in all, it's okay, the downside of this hotel is that they can't provide more than one room key, so it's a bit uncomfortable. When our roommate is sleeping, we have to ask the receptionist to open the door first.
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Thank you for sharing your experience staying at Amaris Muara Bungo Hotel and for your positive feedback. Your suggestion regarding the inability to provide additional keys will be taken into consideration for future evaluations to improve guest comfort. Thank you again for your review and trust. We look forward to seeing and welcoming you back for an even better experience in the future. Sincerely, Hotel Manager, Ghalih Permadi
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R***d
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8.5
/10
Reviewed 12 week(s) ago
So far it's okay, nothing special.
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Accommodation's Reply
08 Apr 2026
Dear Dear Guest, thank you for leaving such a positive review of our hotel. We will continue to strive to provide the best service. We look forward to seeing you again on your next visit. Thank you. Galich Permadi, Hotel Manager
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S***n
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Business
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10.0
/10
Reviewed 14 week(s) ago
The hotel's strategic location is close to the city center and Indomaret as well as several cafes.
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Accommodation's Reply
10 Mar 2026
Dear Valued Guest, Thank you for your positive review. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, Kalih Permadi, Hotel Manager
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v***a
icon-Staycation
Staycation
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8.8
/10
Reviewed 15 week(s) ago
The service is good, but the wifi is a bit lacking
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Accommodation's Reply
05 Mar 2026
Dear Valued Guest, Thank you for sharing your experience staying at Amaris Muara Bungo Hotel. We are delighted to hear that our service was excellent. We apologize for any inconvenience caused by our Wi-Fi which may have been unsatisfactory. Your feedback is invaluable to us and will be used as a basis for further evaluation to improve guest comfort in the future. Thank you again for your review and trust. We hope to welcome you back again for an even better experience in the future. Sincerely, Hotel Manager, Ghalih Permadi
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Ongky A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Coincidentally, yesterday I stayed in room 325. The Wi-Fi often disappeared and reappeared when I connected to another device, maybe there was a problem at that time but I was only there for a few hours, so I don't think it's a problem, but if there are guests who stay for a long time, they might feel uncomfortable with the Wi-Fi connection that often disappears and reappears, thank you.
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Accommodation's Reply
16 Feb 2026
Dear Mr. Ongki Alexander, Thank you for sharing your experience staying at Amaris Muara Bungo Hotel. We apologize for the inconvenience you experienced with the Wi-Fi signal in room 325, which frequently cut out. Your feedback is invaluable to us, and we will use it to improve guest comfort in the future. Thank you again for your review and trust. We hope to see and welcome you back again with an even better experience. Sincerely, Hotel Manager, Ghalih Permadi
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
The atmosphere is okay, calm, clean, the facilities are also really good
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Accommodation's Reply
30 Jan 2026
Dear Valued Guest, Thank you for your positive review. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, Kalih Permadi, Hotel Manager
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Riri
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Good service, good rooms, good food, the best
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Accommodation's Reply
28 Jan 2026
Dear Lily, Thank you very much for your positive feedback. We will continue to strive to provide the best service to all our guests. We hope to welcome you back again soon. Sincerely, Hotel Manager, Kali Permadi Hotel
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ARIF A.
icon-Staycation
Staycation
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8.5
/10
Reviewed 20 week(s) ago
Some of the towels are already wrinkled and almost torn. Please take note. Thanks.
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Accommodation's Reply
28 Jan 2026
Dear Mr. Arif A., Thank you for sharing your experience staying at Amaris Muara Bungo Hotel. We apologize for any inconvenience you experienced regarding the quality of our towels. Your feedback is invaluable to us and we will use it as a basis for our evaluations to improve guest comfort in the future. Thank you again for your review and trust. We hope to see and welcome you back again for a better experience in the future. Sincerely, Hotel Manager, Ghalih Permadi
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N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Very comfortable, clean bathroom, delicious food
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Accommodation's Reply
28 Jan 2026
Dear Valued Guest, Thank you for your positive review. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, Kalih Permadi, Hotel Manager
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Verified Traveler
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Transit
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5.8
/10
Reviewed 21 week(s) ago
The mattress pad and blanket still had stains. And the AC wasn't cold at all.
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Accommodation's Reply
28 Jan 2026
Dear Valued Guest, Thank you for sharing your experience staying at Amaris Muara Bungo Hotel. We apologize for any inconvenience you experienced with our facilities, such as the stains on the mattress and blankets, and the air conditioning not working properly. Your feedback is invaluable to us, and we will use it in our evaluations to improve guest comfort in the future. Thank you again for your review and trust. We hope to see and welcome you back again with an even better experience in the future. Sincerely, Hotel Manager, Ghalih Permadi
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Jemmy A.
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Staycation
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8.8
/10
Reviewed 22 week(s) ago
Strategic location in the center of Muara Bungo city
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Accommodation's Reply
28 Jan 2026
Jemmy A, thank you for your kind review. We will continue to strive to provide the best service possible. We look forward to seeing you again on your next visit. Sincerely, Gali Permadi, Hotel Manager
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Number of reviews per page
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