Front desk employees Shirley and JR were lovely. One young new Asian employee on the front desk was rude, arrogant and lazy. I’d highly recommend this hotel as the rooms were clean and it’s well- located. We were thankfully moved away from a bunch of party animals which we were very grateful for. We will stay there every time we go to Montreal.

clean, spacious room, comfortable bed. I will look to stay here again in the future.

Ok

Nice hotel! Rooms are big. Bed was comfy. Breakfast had a bunch of options. Fitness center was decent. Microwave in public area but does have fridge in room. 24/7 coffee paid or free. Parking is free and plentiful. Definitely recommend this hotel.

Staff was really helpful and rooms were very clean, really liked it

味道很难闻

My car got broken into a brand new 2025 truck There security cameras did not work the gentleman in the morning tried to get it to work then I came in my last night there came talk to them in the morning no one even communicated with the staff that my car was broken into while that was not communicated either was the fact that the General manager was not there one time

Suite à des circonstances incontrôlables, j’ai eu à écourter mon séjour, donc canceller la deuxième nuitée prévue. À la réception, la préposée semblait prête à procéder mais le gérant, après plus ample vérification, m’a avisé qu’il ne pouvait m’accorder ce crédit car la réservation avait été effectuée via EXPEDIA et qu’eux seuls pouvaient accorder un tel crédit erreur que ce n’était pas dans leurs habitudes….. Cette réservation avait été faite via HÔTEL.COM et non EXPEDIA !!! De plus, je m’étais rendu sur le site de l’Hôtel Brossard et je croyais avoir traité directement avec celle-ci ??? On ne m’a jamais avisé que je serais redirigé vers une autre entité HOTEL.COM qui me confirme ma réservation et que je doive m’adresser à EXPEDIA pour un remboursement qu’ils rejettent sans mot dire ! Ces manipulations quasi mafieuses méritent d’être dénoncées avec vigueur.

My go to when in Montreal. My only complaint is there is a lot of noise heard from the entry door to all the rooms and most of their windows are fogged du to broken window seals but otherwise great place to stay with free and ample parking.

Their policy regarding cleaning and changing your bedsheets is after you have been there for 3 days, then they feel as though your room should be cleaned and the bedsheets changed. We had to ask for towels and facecloths. It has a very dark interior and is gothic appearing. It has the haunted mansion feeling to it. They also don’t empty your room trash, until the third night of your visit. Not a hotel I would return to or recommend.

Pleasant stay

Breakfast isn't good at all They clean your room every 2 to 3days I dont think I will come back again

We had a great stay here. The location is very accessible if you have a car. The hotel was very clean and had great staff. Breakfast was decent. Will definitely come back whenever we are back in Montréal.

Clean and affordable nnnnmm

Good ambiance, very cozy and clean.

Propre.

Good breakfast and the staff

A nice hotel - clean and quiet with a very quick check-in and out. The breakfast is a bit lacking for vegetarians/vegans.

Good location and price- product balance , room need some improvement despite the properties theme is medieval and old fashioned , breakfast very good and amazing staff service

Great Location - Definitely Recommend