I booked around 6pm and when I got there they didn’t have a room. I was told to look elsewhere for a room and on top of that, they said they wouldn’t give me a refund because it was booked through Hotels.com! What s terrible start. Ages later they went and got the cleaner, who was probably having dinner with her family at 8pm, to ‘prepare a room for me’ which was apparently ‘locked for next season’. Appalling room condition. Very very outdated, damp walls smelled so intensely I couldn’t sleep from the smell (and I could not leave the balcony door open as I was on street level and plenty of mosquitoes too). I woke up coughing. Very old bathroom, the door was peeling, the side light wasn’t working, the emergency light outside the room was broken and flashing, which woke me up when it was still dark… I left the place absolutely exhausted. ‘You get what you pay for’ they say, but this was completely unacceptable even for €45.

It was just average nothing exceptional.

Really nice hotel, staff were lovely, and food and drinks from the pool bar are good quality

Great location. Great staff. Great pool. Nice breakfast. However we experienced low water pressure several times and a blocked drain. Also the shower wasn’t great. Overall though we had a lovely time at Hermes Hotel and we would stay there again

Very clean hotel and friendly people and I think very good value have stayed seven times in this hotel lovely 👍

Great pool, low key hotel. Friendly people. Nice view.

Friendly staff, clean hotel, would definitely recommend.

Very friendly staff, always cheerful! very clean and amazing breakfast (the best special pancakes). Great views of the bay and within walking distance of the beach. I read a few negative comments before my stay and I was quite surprised when I arrived as I could not find anything negative about the hotel experience.

Hotel has a nice pool, nice view, unfortunately has very dated rooms full of mould that seems to be constantly painted over. Breakfast is only 2 peices of toast.

Nice location unfortunately this hotel is very dated. It is in need of an update. Our room was full of mould. Breakfast was only toast.

overall nice hotel,but horible breakfast.Eventhou breakfast is included it's only toast or cereals. for Expedia clients small amount of cut fruits and yougurt was available.For other food you have to pay extra.

The owners of the hotel were wonderful. Location is good. we stayed in the main building, so all the time we heard the phone ringing in the reception, music from the bar was loud, sometimes unit 2 am. Oh and the breakfast... the one's that are included is just toasts or cereal with tea/coffee.

Diana & Sebastian are always eager to please, but, if you pay the basic price, you get basic accommodation, a very basic breakfast, no air-con and it costs €25 for a late check-out. Nevertheless, the hotel is kept very clean, it is in a lovely location with views over the bay and the swimming pool is the biggest in Kefalos. We'll definitely be going back!

I stayed at the Hermes in June 2015. My room was a twin in a seemingly new/refurbished building, ie it was very modern and fresh. The sheets and towels were replaced daily by the cleaner. The bed and pillows were comfortable. The shower was good, albeit a little small, with plenty of hot water available all day. There was a small fridge which I used for bottles of water. There was an air conditioning unit in the room however this was subject to a daily fee. Wifi was also available in the room (with "excellent" connection), however this was also subject to a fee. I didn't try either so can't comment on their performance. There was a small issue with the wardrobe in that it smelled damp and very foosty, so I didn't use it and kept the doors closed. The pool area was spacious with plenty of padded sunbeds. AIRPORT TRANSFERS - I arrived into the airport late at night and the only option was a taxi which cost 30 Euros. For the return, there is a bus service which costs TWO EUROS!! It was a modern coach and air conditioned. COFFEE LOVER? - head to Bravo Cafe down at the beachfront for your morning espresso americano. It's freshly ground, Italian and the best in town. BEER - draught MYTHOS is ubiquitous - it's very smooth, always served ice cold and available everywhere for 2 Euros or 2.5 Euros. SEAFOOD - wonderful fish restaurant "LIMIONAS" is ten minute drive from Kefalos and located on the most stunning setting, overlooking the sea and a stunning beach.

Personal sehr höflich und nett Sauberes Zimmer Sehr gute Atmosphäre

Das Hermes Hotel bietet insgesamt ein solides Preis-Leistungs-Verhältnis. Besonders schön ist der große Außenpool mit toller Aussicht auf Kefalos – ideal zum Entspannen und Genießen. Das Personal ist sehr freundlich, hilfsbereit und gibt wertvolle Tipps für Unternehmungen in der Umgebung. Auch das Reinigungspersonal macht einen großartigen Job – die Zimmer sind sauber, ordentlich und werden zuverlässig gereinigt. Für den Preis sind die Zimmer vollkommen in Ordnung – besonders die Klimaanlage und der eigene Balkon sind Pluspunkte. Direkt am Hotel befindet sich eine Bushaltestelle. Von dort aus kann man sowohl in den Ort als auch nach Kos-Stadt fahren. Allerdings fahren die Busse nur zu bestimmten Uhrzeiten und nicht besonders häufig – eine gute Planung ist daher empfehlenswert. Es gibt jedoch einige Schwächen: Das Badezimmer ist sehr klein, die Dusche ist unpraktisch und in die Jahre gekommen – hier wäre eine Renovierung sinnvoll. Wer ein Zimmer in den höheren Bereichen hat, muss viele Treppen steigen. Für ältere Menschen oder Gäste mit Mobilitätseinschränkungen kann das problematisch sein, zumal es keinen Aufzug gibt. Auch der Weg zum Strand oder in die Stadt führt entlang einer Straße ohne Gehweg – das kann je nach Verkehrslage unangenehm oder sogar gefährlich sein. Negativ fällt auch das Frühstück auf: Es ist – ähnlich wie das Essen am Pool – qualitativ eher schwach. Die Auswahl ist sehr begrenzt, das Angebot wenig abwechslungsreich, und geschmacklich gibt es viel Luft

Saubere Unterkunft und sehr höfliches Personal

Bella struttura, personale piacevole gentile e simpatico, sempre tutti cordiali. Per quanto riguarda la pulizia sono rimasta un po' meno soddisfatta

I'll definitely come back

Io mio soggiorno di 7 giorni presso Hermes Hotel ha un po' deluso le aspettative. In merito alla struttura, in linea generale è bella, camere carine, bella vista ed una bella piscina. I punti negativi riguardano innanzitutto la colazione, sempre la stessa, mai una variazione, e veramente poche scelte, e non di primissima qualità. Per quanto riguarda la camera, bello il balcone, ampio, ma i letti bassi e molto scomodi. Poche prese elettriche, e in bagno non c'era un sistema per deumificare e asciugare, di vitale importanza dato che la zona è molto umida e i panni sul balcone non si sono mai asciugati. Inoltre, la tenda della doccia approssimativa, il bagno si allagava per forza di cose ad ogni doccia. In merito alla zona, l'hotel è abbastanza vicino al mare, sebbene a piedi personalmente il non farei la strada che passa dalla principale strada a scorrimento veloce dell'isola. Inoltre Kefalos una vera delusione, non so so gli altri anni era diversa, ma veramente una località morta. E quindi la sera almeno 25 minuti per Kardamena o 45 per Kos City. Comunque l'hotel con davvero qualche piccolo accorgimento e miglioria in più, può fare un gran salto di qualità.