Overall Ratings & Reviews P.P. Palmtree Resort

The room is clean, the receptionist is very good, I have the opportunity to go back again for sure.

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Very good service staff, good atmosphere, beautiful pool, clean and beautiful room.

+ Men who go to the pier and take to see the room very well greetings smiling hands to serve. - Female reception staff. Quite bad Must learn how to smile and how to pay attention to guests. The most distressing story is Come on, I'm upgrading my room to Deluxe Pool Access. The receptionist made a call to the supervisor and got the answer that I had to pay an extra 300 baht per night. I decided to pay the room upgrade. Everything's fine After I went out for a walk. Come back to the hotel Another receptionist informed me that The previous receptionist misrepresented the money. Must add 400 baht per night and tell me it is a mistake of the staff itself. When you know it is the fault of the employee. Will you come and collect me? When the price is agreed. I was waiting for you to ask the supervisor. If a mistake occurs. Your supervisor is responsible. I have to apologize to the hotel and the receptionist really I am responsible for what is not my fault. After that I thought that 200 baht to add. Will pay straight when found that employee. Because I was working. So understand the feeling. And this money is not too much, but !! After that, the staff did not say no, no eye contact, no greetings. So decided it was useless to do well with this kind of service staff. This is not included with the walk and not sit on the counter. Every card must be called. Work in the face of the hotel. But act like this The hotel should be warned and updated with it.