Santo Guesthouse

Explore Santo Guesthouse
8.2
Very Good
From 560 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

7.8

Location

8.2

Service and Facilites

8.3

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Traveler Reviews Santo Guesthouse

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40
Customer reviews
siska y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 156 week(s) ago
Friendly service 😊 for a fairly pocket-friendly price. Close to airport.
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1 people find it helpful
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Emanuel C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 183 week(s) ago
Ok place, there is hot water too. Just asking for help for mosquitoes can be evicted first 🙏🏻.
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3 people find it helpful
satria c.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 192 week(s) ago
Good good good good good.
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1 people find it helpful
Eva W.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 203 week(s) ago
Near airport, clean, friendly owner.
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Yanice J.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 205 week(s) ago
The rooms are spacious and the bathroom is spacious with hot water too. The owner is very friendly. Anyway, it's already included, for the size of the price of an inn like that. 👍🏻👏.
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6 people find it helpful
Muhammad M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 215 week(s) ago
Lodging close to the airport, large bedrooms and bathrooms, very suitable for travelers who need overnight accommodation before the next day's flight.
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2 people find it helpful
Izza Izza
icon-origin-TRAVELOKA
4.8
/10
Reviewed 252 week(s) ago
the owner immediately scolded him. not friendly. the point is pekilik does not provide good service. so the hotel is quiet. not recommended
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7 people find it helpful
Andi Rasyid Nassa
icon-origin-TRAVELOKA
8.5
/10
Reviewed 255 week(s) ago
Accommodation is very nice, it feels like being in a private house with access near Juanda airport.
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1 people find it helpful
Andi Rasyid Nassa
icon-origin-TRAVELOKA
8.5
/10
Reviewed 257 week(s) ago
The accommodation is very pleasant, it feels like staying at home.
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Bambang S.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 258 week(s) ago
Room conditions do not match the photos on Traveloka.
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2 people find it helpful
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MUHAMMAD A. R. A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 264 week(s) ago
Dirty, the roof is perforated by mold, if the night is dark and the aura is not good, maybe because the old mansion was not used as a hotel.
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3 people find it helpful
Accommodation's Reply
09 Nov 2020
Hi Muhammad, We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Annisa!
Kuntarto R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 275 week(s) ago
Great, only lacking malfunction hot water it seems.
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Syafaruddin C.
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6.0
/10
Reviewed 279 week(s) ago
Lots of mosquitoes, no bright lights.
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Daniel R. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 279 week(s) ago
The place is comfortable, the owner is kind and easy to find food, the people around are friendly.
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muchammad n.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 283 week(s) ago
Clean rooms, near the airport, good service, I recommend going here.
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Bachrudin
icon-origin-TRAVELOKA
5.1
/10
Reviewed 287 week(s) ago
Dirty rooms, moldy walls, stale sheets and smells, minimal lighting, stuffy, dirty bathrooms, dead water.
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2 people find it helpful
Alfatah
icon-origin-TRAVELOKA
9.1
/10
Reviewed 291 week(s) ago
The service from the hotel is friendly and good.
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Leo Agung E S Yudo
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.8
/10
Reviewed 293 week(s) ago
This message is for my parents who happened to be in transit quite a while in Surabaya. the position is close to the airport, and can be late check-in (yesterday check-in at 01.00 am local time) officers according to parents are very helpful, even though when it came the first time the gate was closed. Without breakfast and without a room window. The important thing is the room is spacious (because you are claustrophobic if the room is narrow) and the bathroom is also clean. Thank you for giving good service to my parents.
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Dony a. s.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 295 week(s) ago
Dirty dirty. and no drinking water facilities.
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1 people find it helpful
Cindy R.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 295 week(s) ago
comfortable place ... but the air conditioner is not cold enough
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