Overall Ratings & Reviews The Mansion House Hotel

The stay was cool but compared to the outside the interior felt bare. Would love to talk to you about how to improve it as I design museums and historical interiors. A few key things in the common spaces would make the place much more memorable and less (in a negative way) dated. We can switch it to make it dated in the best of ways.

Had booked two rooms, they hadn't noticed and only one was available. The manager had quit and left keys with chef half an hour before we arrived, so the whole thing chaotic and the poor guy had no idea what to do. Eventually got a room, but it wasnt comfortable and place was as tired as the poor staff.

The hotel is advertised as 4 star. I am sure at its peak (a number of years ago) it was worthy of this rating. However, this is certainly not the case now. It is a shame as the building has lots of character and the lounge and other reception and social spaces are presented in a grand house manner. Our bedroom was very clean and the bed very comfortable as well as a very nice ensuite bathroom. The only issue with the room as well as the hotel is that it all seems to need brightening up and refreshed... The issue with the facilities is that there is no restaurant in the evening, no bar and virtually no staff around the hotel! However, the hotel does offer a well staffed breakfast room with plenty of options on the menu, great attentive staff and I'm guessing the owner/manager pleasantly greeting all guests in the foyer. The whole experience left us with mixed feelings as we didn’t necessarily have a bad stay and there were plenty of positives, added to some frustrating negatives.

Very disappointing stay. Looks and photos are fab. But internally hotel was empty of staff. No bar or restaurant ! Dead in evening! Hotel has had better days. Now underloved and seems to be dying. Breakfast was good with lovely staff in the morning. Was expensive, poor value as atmosphere was zero.

Great stay in a lovely hotel near town with great service - and best scrambled eggs ever!

Big spacious rooms, furnished to building style - time has worn down the features/walls and the bathroom needed repairs but it was usable. Great night sleep and good breakfast!

Lovely staff, especially on check-in & at Breakfast. Stay here regularly when working in the area. It's a gorgeous old building but the staff make it a nice place to stay.

Stayed for business. Friendly staff and tasty breakfast

Mansion House Hotel is an unexpected gem. The team are all friendly and approachable, room was of good standard and clean, breakfast was plentiful and tasty. We would happily stay again.

Great staff and service.

Beautiful old home, warm & welcoming. We stayed in off season so restaurant & bar closed but staff accommodated drinks & take away for us. Breakfast was available so ate in restaurant then checked out without any issues. Comfortable bed and spacious room & bathroom. Had a very enjoyable stay thanks to staff!

A lovely old house full of character and very clean and comfortable. Excellent breakfast. Helpful staff.

Loved the proximity to the core of the town. The hotel had very friendly staff like Shahad. The rooms were very nice.

Very clean, spacious room with excellent facilities. Great breakfast. Felt like staying in a mini castle. Staff were very friendly and helpful. Would recommend and happily stay again.

Property looks great in pictures but rooms are a bit run down (rain shower was not working, furniture was well used). However staff were excellent. Buffet and fresh cooked breakfast were great. Plenty of parking. Close walk to tesco and Main Street. Very quiet location. A bit on the high end of price.

Neat old historic property on the banks of a small river. Ample and easy parking. Desk and dining staff was great. Breakfast was in abundance. Condition of the guest room carpets would be the only drawback.

Beautiful, quiet and comfortable

Tv didn’t work, otherwise all was great.

We had a lovely room, so elegant and Ranata was exceptionally helpful. Breakfast service was great as well.

Has so much potential