The room was laid out nice and we had a new travel cot supplied, but the mattress on my bed was very uncomfortable and there were dark hairs all over the bedding, the room was very hot, the fan didn’t have the front part on it and it was too noisy to leave the doors/windows open overnight, the net and the curtains didn't fit the windows/doors properly, so the light shined in all night. It was very difficult getting the pram up and downstairs and staff watched and didn't offer to help, they did help with taking our luggage to be stored though. Nice to have fruit and a water dispenser in reception. The hotel does need a spruce up though.