Overall Ratings & Reviews Knightsbridge Hotel, Firmdale Hotels

Love this place! I have stayed twice now and I don’t think I will stay anywhere else. I’ve stayed at other hotels in London and just love how quiet and set aside this one is. The breakfast is delicious and the aesthetic and ambiance is perfect. The staff is wonderful and they give you a little gift in your room a candle or pillow spray with a hand written welcome note.

Charming property down a charming street right off all the

We had a wonderful stay at the Knightsbridge Hotel. It’s perfectly located in central London, close to everything yet tucked away in a quiet, peaceful area. The hotel itself is luxurious, beautifully designed, and incredibly comfortable. The service was exceptional from start to finish. Every detail was handled with care, and we truly enjoyed our time there. Highly recommended for anyone looking for a refined and relaxing stay in London.

Always the best small hotel in London

This hotel is perfect! Everything is designed by Kit Kemp and the rooms are amazing! Comfortable beds, plenty of outlets, beautiful fabrics, quiet street with easy access to Knightsbridge and Harrod’s. The staff is charming and bends over backward! I would stay here again without any hesitation!

One of my favorite hotels to stay in London!

What an absolutely beautiful hotel and experience. Everyone was so incredibly kind and I felt so happy to be here. It was such a charming and warm place to be that really made my stay a wonderful experience. Thank you all so much for your extraordinary care.

Exceptional staff at The Knightsbridge Hotel went out of their way to make us comfortable, including a complimentary continental breakfast when we arrived from our international flight before check-in time. The breakfast at this hotel was outstanding - fresh fruits and a variety of cooked to order choices were all beautifully prepared. Our room was smallish but very tastefully decorated, thoughtfully designed and very comfortable. This hotel is on a quiet street close to Harrod’s, Harvey Nichols and other high-end shops, and easy walking distance to museums and South Kensington.

A disappointment. Luxury Room was smaller than expected and so poorly lit that it felt dingy, almost depressing. Climate control was 'locked' so any adjustment had to be via the front desk (the room was unpleasantly warm on arrival). The absence of a small in-room kettle/tea/coffee was odd. Staff advised that the drawing room/eating areas become congested so we felt a bit of an inconvenience. On the plus side, the decor is great and the bed was very comfortable (in contrast to the room chairs). Wifi and digital access were good. Minibar had some reassuringly good stuff in it although we chose not to indulge.

Elegant property and cosy room

this is a wonderful boutique hotel and a beautiful section of town rooms were large and comfortable. Bathroom and showers were excellent. Staff was great. Breakfast was delicious all in all a wonderful experience.

Great small hotel tucked away from main busy street yet still close to park, shopping and museum. Nicely decorated and cozy! Great profesional stuff and we Will be happy to be back .

Great location and v friendly staff

Amazing boutique hotel steps away from harrods. Excellent friendly staff, beautiful clean rooms. I am very picky and only stay in high end hotels. I would stay here again and recommend.

Excellent hotel. Great design and attention to detail. Super convenient location near Harrods. Quiet and beautiful street. Great food, luxury linens and comfortable beds. Will come back every time

Great experience

As always, the Knightsbridge was excellent in every way. The staff - friendly and so helpful, nothing was too much trouble. The rooms, both public and bedrooms, are exquisite little works of art, while still being so comfortable and cosy you don’t want to leave!

A proper London home ..just cooler! Great design, excellent service delivered with ease. And.. a Negroni cart?!? Even the smaller rooms are great. Will go back again and again ..

Lovely hotel and service, but unfortunately they use dated/uncomfortable feather pillows that can't hold your head properly so your head ends up against the mattress and very uncomfortable to sleep on. Neither I or my partner got more than 4 hours sleep a night because of this. We asked at the reception desk each day if they had any firm pillows. On the first day they gave us some foam pillows (the ones they must have for hypoallergenic people) and these were equally poor quality and terrible to sleep on. The other days they simply said no. For the price they charge I would absolutely expect them to have a "pillow menu" for guests to choose from. Even Premier Inn offer this service nowadays.

Amazing stay, great service, comfortable room and enjoyable common space with fresh flowers, reading material and good food.