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ibis Makassar City Center

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Overall Ratings & Reviews ibis Makassar City Center

Traveloka (2,827)

Other sources (24)

8.5

Very Good

From 2,827 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.7

Service and Facilites

8.5

People often mention about ibis Makassar City Center

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Ambiance (42)

Bedroom (42)

Staff Friendliness (41)

Bathroom (41)

Hotel Area (41)

Accessibility (40)

Surroundings (37)

Distance to City Center (33)

Check-in/out Time (30)

Room Space (30)

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Traveler Reviews ibis Makassar City Center

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Customer reviews

u***i

9.7

/10

Reviewed 3 day(s) ago

The hotel's ambiance is excellent, with easy access to Makassar's culinary scene. The service is excellent, the staff friendly, and the tourist attractions close by. The rooms are clean and spacious. For the price, the amenities are comparable to those found at an Ibis.

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A***i

Transit

8.4

/10

Reviewed 2 week(s) ago

The hotel is old. The walls are damp. The soap dispenser is broken and the towels need to be replaced. Otherwise, it's okay.

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I***y

8.5

/10

Reviewed 4 week(s) ago

The hotel experience was quite good. The staff was friendly.

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I***y

8.2

/10

Reviewed 4 week(s) ago

Very helpful and friendly staff. Comfortable rooms.

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1 people find it helpful

I***y

8.4

/10

Reviewed 4 week(s) ago

Overall good experience. Like it

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IHDINAL M.

Business

6.9

/10

Reviewed 5 week(s) ago

The service is quite okay..but unfortunately the room is not soundproof...the sound of people walking in the corridor can be heard inside the room...cleanliness is sufficient...the food at breakfast still needs a lot of improvement...overall for that price, there are many other hotels that can get better facilities..

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A***d

10.0

/10

Reviewed 5 week(s) ago

The service has always been friendly from the past until now, thanks Ibis Hotel

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L***y

Medical

10.0

/10

Reviewed 7 week(s) ago

Next time I go to Makassar, God willing, I will stay here again, but keep the room plus breakfast.

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D***o

Transit

6.5

/10

Reviewed 8 week(s) ago

Night to the pitch black room

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1 people find it helpful

Accommodation's Reply

26 Sep 2025

Dear Our Guest, Thank you for taking the time to share your feedback. We look forward to welcoming you back to our hotel soon. Warmest Regards, Wahidin, General Manager

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W***D

10.0

/10

Reviewed 9 week(s) ago

The staff is very friendly and nice, and also all fast response.

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Accommodation's Reply

23 Sep 2025

Dear Our Guests, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Warmest Regards, Wahidin, General Manager

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A***u

10.0

/10

Reviewed 12 week(s) ago

I was very satisfied with the service at this hotel. The entire staff was friendly, professional, and always ready to assist guests with any needs. This made for a comfortable and memorable stay.

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1 people find it helpful

Accommodation's Reply

27 Aug 2025

Dear Our Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Warm Regards, Guest Experience

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R***n

8.8

/10

Reviewed 13 week(s) ago

Great, clean, friendly. Nice view from the front.

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Accommodation's Reply

21 Aug 2025

Dear Our Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Warm Regards, Guest Experience

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Andi E. P.

6.8

/10

Reviewed 14 week(s) ago

The staff is not friendly and there are no towels or footcloths available.

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Accommodation's Reply

19 Aug 2025

Dear Mr. Andi E. P., Thank you for taking the time to share your feedback. While I wish you had a better experience during your visit yesterday, it is from feedback like this that we learn and use to improve. We are very sorry that your experience did not meet your expectations. I assure you that we have taken action to address and prevent future issues from recurring. I want to reiterate our commitment to high quality standards. If you give us the opportunity to earn your trust again, I want to personally ensure you will feel it on your next visit with us. We look forward to welcoming you back to Ibis Makassar City Center. Warmest Regards, General Manager

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K***K

Transit

9.1

/10

Reviewed 14 week(s) ago

It was a bit sad to request a top floor but got the third floor... But I was also happy because I got a beautiful view of the city in the morning and sunset... Close to Losari Beach... Access to the city center and everywhere else is close... Distance to the airport via the toll road is less than an hour... Friendly service

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1 people find it helpful

Accommodation's Reply

19 Aug 2025

Dear Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and hope to see you again soon. We apologize for not being able to accommodate your request during your recent visit, and we hope to be able to accommodate your request on your next visit. Warmest Regards, Guest Experience

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D***a

Staycation

6.4

/10

Reviewed 15 week(s) ago

Hmm it was all good until you smell the sheets 🥲 found a few insects.. maybe need a little air freshener in the main lobby.. the bathroom was nice and quite fragrant.

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Accommodation's Reply

19 Aug 2025

Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience during your visit, it is from feedback like this that we learn and use to improve. We are very sorry that your experience did not meet your expectations. I assure you that we have taken action to address and prevent future issues. I want to reiterate our commitment to high quality standards. If you give us the opportunity to earn your trust again, I want to personally ensure you will feel it on your next visit with us. We look forward to welcoming you back to Ibis Makassar City Center. Warmest Regards, General Manager

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Nerisa A. S.

Business

8.5

/10

Reviewed 16 week(s) ago

I don't really like this hotel, even though the location is strategic, the sheets are dirty and smelly, it doesn't give the impression of being clean, but the staff are friendly and the toilet is not very clean.

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Accommodation's Reply

19 Aug 2025

Dear Ms. Nerisa A. S, Thank you for taking the time to share your feedback. While I wish you had a better experience during your visit yesterday, it is from feedback like this that we learn and use to improve. We are very sorry that your experience did not meet your expectations. I assure you that we have taken action to address and prevent future issues from recurring. I want to reiterate our commitment to high quality standards. If you give us the opportunity to earn your trust again, I want to personally ensure you will feel it on your next visit with us. We look forward to welcoming you back to Ibis Makassar City Center. Warmest Regards, General Manager

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V***a

6.5

/10

Reviewed 18 week(s) ago

The room is nice but the sheets were not changed and the pillowcases were not changed and it smells musty.

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Accommodation's Reply

19 Aug 2025

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I***n

Leisure

9.4

/10

Reviewed 19 week(s) ago

The hotel service is very good, the room atmosphere is good, the car park is safe.

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Accommodation's Reply

11 Jul 2025

Dear Our Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Warm Regards, Guest Experience

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I***s

Staycation

9.4

/10

Reviewed 19 week(s) ago

Awesome, cool, the best for around Losari, so it's an alternative

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1 people find it helpful

Accommodation's Reply

11 Jul 2025

Dear Our Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Warm Regards, Guest Experience

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D***g

10.0

/10

Reviewed 19 week(s) ago

From the 7th floor you can see Losari Beach and CPI. Cool.

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Accommodation's Reply

11 Jul 2025

Dear Our Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Warm Regards, Guest Experience

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