Overall Ratings & Reviews Golden Gate Hotel

We had a 1 night stay over at the Golden Gate hotel. We initially thought we booked at the hotel but was surprised that we had booked a chalet. The chalet was perfect with its own braai (BBQ) outside and all the amenities required for a proper self catering experience. Would definitely stay there again as it about a 15 minute scenic drive to Clarens.

The location is the best we ever had. The staff is very kind and helpfull. The hotelrooms are good but need some attention. The restaurant serves a good buffet during breakfast and diner. Overall a very good location to stay.

Nice staff who are eager to help

Staff are friendly and nothing is too much to ask to make my stay comfortable

The surroundings are beautiful. The chalet is old, but ok. The food for breakfast and dinner in the restaurant is terrible. Cold meat and pasta and vergetables at the buffet. The lounge snacks are better, but not open after 18:00

A/c not functional andvery noisy. No fridge for drinks Sliding door jamming

Beautiful scenery

Great stay, few things that could've been better. Wi-Fi doesn't reach the rooms, which is especially bad since the TV signal was (understandable) grainy at best. The AC unit in our room was a welcome commodity however it was making a loud mechanical noise the entire time it was on. All staff was really friendly and the rooms and common areas were very clean. Some confusion with the restaurant, we paid for bed and breakfast but on the second day of the trip was asked to pay for breakfast. One of the big reasons we chose Golden Gate was to see the vultures at the vulture restaurant but was very disappointed, no vultures and it looked like they hadn't been fed there in quiet some time.

The property is a bit old and worn out. There were stains on the sheets and the bathroom ceiling was covered in mould.

The place was not fully up to standard and felt outdated in the chalets and the staff even though they were very friendly, the service for the breakfast took very long and the continental breakfast was not up to standard however the view was absolutely breathtaking

They did not do daily cleaning. We found the room uncleaned when we came back for our second and last night stay.

Excellent

Good service

Even though a bit pricey, old and in need of some tlc, the accommodation was clean, everything worked and we had a lovely stay.The area is breathtaking, the staff friendly and the service good.

The most beautiful and stunning mountain view and surroundings. The staff is very friendly and helpfull.Water was seeping through the bathroom floor resulting in the bathroom being flooded.There was no hot water in the bathroom, so we had to boil water in order to wash.There was an unbearable noise coming from the roof, the fan extractor in the bathroom couple with the noise from the generator right in front of the room.The hotel and the room in particular requires urgent maintenance.

The whole experience was Amazing, everything was great.

View is incredible. Staff very noisy in the morning early! I had to ask them to be quiet

Very well maintained hotel and really good value for money. Friendly staff and beautiful setting.

It was a fantastic stay, very friendly staff and a beautiful hotel room

Most beautiful location....stunning surroundings