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Traveloka (7)

Other sources (7)

8.3

Very Good

From 7 reviews

Provided by travelers on

Cleanliness

8.2

Room Comfort

8.2

Meal

6.6

Location

8.8

Service and Facilites

8.0

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Traveler Reviews Hortensia Flower Hotel & Spa

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Customer reviews

Yansen Y.

9.4

/10

Reviewed 8 week(s) ago

My 5 nights stay at this hotel already feels like home. Location is very good at the center of Old Quarter, every destination that I want to go is just under 10 mins walk. Great staff and great communication too.

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Ulung S.

Leisure

9.4

/10

Reviewed 19 week(s) ago

Strategic location, clean, comfortable but a bit cramped

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Accommodation's Reply

12 Feb 2025

Thank you for having a great experience at Hortensia; your feedback will motivate us to improve even more in the future.

Jenifer Y. P.

Leisure

8.4

/10

Reviewed 23 week(s) ago

So-so, location is very good. No food.

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Accommodation's Reply

12 Feb 2025

Thank you for having a great experience at Hortensia; your feedback will motivate us to improve even more in the future.

Andhika A.

Leisure

8.2

/10

Reviewed 24 week(s) ago

I had a great stay at this hotel. The room was really nice, and the location is fantastic – it's strategically located near the Old Quarter and Hoan Kiem Lake, making it very convenient to explore the area. The staff was friendly and welcoming, even though they didn't speak much English. Overall, it was a pleasant experience, and I would definitely recommend it for anyone visiting the area.

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Accommodation's Reply

10 Jan 2025

Thank you for your feedback; it will motivate us to do better in the future.

S***I

6.3

/10

Reviewed 26 week(s) ago

Old hotel right on top of footspa and money changer. The room is so dusty, you couldn't walk in barefoot. Very uncomfortable bed, very noisy environment.

1 people find it helpful

Accommodation's Reply

10 Jan 2025

Thank you for your feedback; it will motivate us to do better in the future.

Phan T. N. S.

Family

8.5

/10

Reviewed 299 week(s) ago

Small hotel but staff are very enthusiastic and cute.

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