8.1
Very Good
From 1,837 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.9

Meal

7.9

Location

8.4

Service and Facilites

8.3

People often mention about The Silk At Dago By Kazeem
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Ambiance (17)
Bedroom (15)
Distance to City Center (14)
Bathroom (14)
Hotel Area (12)
Surroundings (11)
Room Space (11)
Soundproof (11)
Accessibility (10)
Staff Friendliness (10)
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Traveler Reviews The Silk At Dago By Kazeem

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40
Customer reviews
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 5 day(s) ago
The staff are friendly and quick response but it is an old hotel, and it deserve renovation. So, spooky and uncomfort. The bathroom leaky, cockroaches, bugs, you name it
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Accommodation's Reply
10 Jul 2025
Dear Sir/Madam, We would like to thank you for your review. We apologize for the inconvenience you experienced during your stay at our hotel. We will follow up with the relevant team to address the issues you experienced so we can improve in the future. Thank you for your support, which we hope will motivate us to do even better. We hope you and your family are always healthy. Best regards. Management of The Silk At Dago Boutique Hotel
P***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Nice atmosphere, cool, kids love swimming here. In front of the hotel there are many foods and access to everywhere is close.
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Accommodation's Reply
10 Jul 2025
Dear Sir/Madam, Thank you for your review. We are very pleased to hear that you enjoyed our hotel's services and facilities. We look forward to welcoming you back to The Silk at Dago. Thank you. Best regards, Management of The Silk At Dago Boutique Hotel.
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A***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Backyard has natural garden, so homey. Room with balcony is really the best.
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Accommodation's Reply
05 Jul 2025
Dear Sir/Madam, First of all, we thank you for the review you have provided. We are also very pleased to hear that you enjoyed the service from our hotel. It is certainly our commitment to provide the best service to you and to other guests. We look forward to your return to The Silk at Dago. Thank you. Regards, Management of The Silk At Dago Boutique Hotel.
a***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
a comfortable hotel to rest, a fresh atmosphere when you wake up because there are trees right outside the window
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2 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear Sir/Madam, First of all, we would like to thank you for the review that has been given. We look forward to welcoming you back to The Silk at Dago, Thank you. Best regards. Management of The Silk at Dago Boutique Hotel.
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Book the suite room, it is like an apartment, with bar table to eat, sofa, spacious space and balcony with pool view. It was nice especially when you travelled with kids.
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Accommodation's Reply
05 Jun 2025
Dear Sir/Madam, First of all, we thank you for the review you have provided. We are also very pleased to hear that you enjoyed the service from our hotel. It is certainly our commitment to provide the best service to you and to other guests. We look forward to your return to The Silk at Dago. Thank you. Regards, Management of The Silk At Dago Boutique Hotel.
D***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 9 week(s) ago
Recommended, but there were cockroaches in the room, after we got rid of them, another cockroach appeared.
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1 people find it helpful
Accommodation's Reply
15 May 2025
Dear Sir/Madam, We would like to thank you for the review that has been given. We apologize for the inconvenience while staying at our hotel, for the obstacles that you experienced, we will follow up with the relevant team so that we can be better in the future. Thank you for your support, hopefully it will motivate us to be better. Hopefully you and your family are always healthy. Regards. Management The Silk At Dago Boutique Hotel
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S***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 9 week(s) ago
The location is great and the staffs are very helpful. Bedspread got old stains. Got a small animal at the toilet and the toilet door could not close from outside. Hope the hotel admin will do good maintaining.
2 people find it helpful
Accommodation's Reply
15 May 2025
Dear Sir/Madam, We would like to thank you for the review that has been given. We apologize for the inconvenience while staying at our hotel, for the obstacles that you experienced, we will follow up with the relevant team so that it can be better in the future. Thank you for your support, hopefully it will motivate us to be better. Hopefully you and your family are always healthy. Regards. Management The Silk At Dago Boutique Hotel
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Nur R. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Not bad. It can be used as a place to stay for the ladies when they are brought to Bandung because it is next to the Sheraton Hotel Bandung.
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1 people find it helpful
Accommodation's Reply
15 May 2025
Dear Mrs. Nur, First of all, we would like to thank you for the review that has been given. Thank you for your support, hopefully it will motivate us to be better. Once again, we would like to thank you and hope that Mrs. Nur and her family are always healthy. Regards. Management The Silk At Dago Boutique Hotel
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Malik W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 10 week(s) ago
this hotel is good for the night after did activities in or near dago areas.
2 people find it helpful
Accommodation's Reply
15 May 2025
Dear Mr. Malik, First of all, we would like to thank you for the review that has been given. Thank you for your support, hopefully it will motivate us to be better. Once again, we would like to thank you and hope that Mr. Malik and his family are always healthy. Regards. Management The Silk At Dago Boutique Hotel
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Dicky A. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
The staff is quite friendly, the room is clean and comfortable, has a hot shower. The motorbike parking is like a former warehouse but is still safe because it is controlled by guards.
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1 people find it helpful
Accommodation's Reply
01 May 2025
Dear Mr. Dicky, First of all, we would like to thank you for the review that has been given. Thank you for your support, hopefully it will motivate us to be better. Once again, we would like to thank you and hope that Mr. Dicky and his family are always healthy. Regards. Management of The Silk At Dago Boutique Hotel
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
I've stayed here several times and it's always been satisfying. Especially the ones facing the pool.
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1 people find it helpful
Accommodation's Reply
01 May 2025
Dear Sir/Madam, First of all, we would like to thank you for the review that has been given. We are also very happy to hear that you enjoyed the service from our hotel. Of course, it is our commitment to provide the best service to you and other guests. We look forward to welcoming you back to The Silk at Dago, Thank you. Regards. Management of The Silk At Dago Boutique Hotel.
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S***L
icon-origin-TRAVELOKA
8.2
/10
Reviewed 17 week(s) ago
The staff is friendly 🙂 The place is very clean
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2 people find it helpful
Accommodation's Reply
18 Mar 2025
Dear Sir/Madam, First of all, we would like to thank you for the review that has been given. We look forward to welcoming you back to The Silk at Dago, Thank you. Regards. Management.
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I***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
It's pretty good and the staff is very helpful.
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2 people find it helpful
Accommodation's Reply
10 Mar 2025
Dear Sir/Madam, First of all, we would like to thank you for the review that has been given. We look forward to welcoming you back to The Silk at Dago, Thank you. Regards. Management.
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H***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
The service is good and friendly, the rooms are comfortable and clean every day.
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2 people find it helpful
Accommodation's Reply
10 Mar 2025
Dear Sir/Madam, First of all, we would like to thank you for the review that has been given. We look forward to welcoming you back to The Silk at Dago, Thank you. Regards. Management.
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Bramas A. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Quiet and comfortable atmosphere, close to Dago intersection and Bandung city center. It is also easy to access various tourist attractions in Dago.
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+2
2 people find it helpful
Accommodation's Reply
18 Feb 2025
Dear Mr. Bramas, First of all, we would like to thank you for the review that has been given, we are waiting for your return to The Silk at Dago, Thank you. Regards. Management.
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v***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 23 week(s) ago
Plus side: strategic location, accessible, room facilities for that price are okay, friendly staff, cool outdoor, clean Minus side: I got a room that had no windows facing outside so I didn't get sunlight, the water heater on the second day was a bit not hot enough, the AC was also not cold enough even though it was set to 16 degrees but still not too cold, the refrigerator was also not cold, the wifi didn't work well
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2 people find it helpful
Accommodation's Reply
09 Feb 2025
Dear Sir/Madam, Thank you for taking the time to give a review on Traveloka. We apologize for the inconvenience caused by the AC and refrigerator that were not cold enough and also the wifi that was not working (which at that time was indeed experiencing problems from the provider). Of course, we will use your review as positive input to improve all our shortcomings, We hope to be able to welcome you back to The Silk at Dago, Thank you. Regards. Management.
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suzan d.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 23 week(s) ago
The hotel staff was very friendly and helpful during the check-in process.
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Accommodation's Reply
09 Feb 2025
Dear Mrs. Suzan, First of all, we would like to thank you for the review that has been given. We are also very happy to hear that you enjoyed the satisfactory service from our hotel. Of course, it is our commitment to provide the best service to you and other guests. We look forward to welcoming you back to The Silk at Dago, Thank you. Regards. Management.
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S***y
icon-origin-TRAVELOKA
7.9
/10
Reviewed 28 week(s) ago
Some spots in the room have dust on the ceiling. The bathroom is not very clean.
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Accommodation's Reply
03 Jan 2025
Dear Sir/Madam, Thank you for taking the time to give a review on Traveloka. We apologize for the inconvenience caused by the dust on the ceiling and the unclean bathroom. Of course, your review will be used as positive input to improve all our shortcomings. We hope to welcome you back to The Silk at Dago. Thank you. Regards. Management.
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M***a
icon-origin-TRAVELOKA
5.4
/10
Reviewed 30 week(s) ago
The price of 700 thousand rupiah is not worth it (I listed it because I was afraid of being called a lie because when I reviewed this the price was 300 thousand rupiah) 🙂 It felt like staying in a boarding house, the cleanliness was very lacking, the sheets were stained, it was really ticklish to sleep, this is the first time I've reviewed a hotel this bad. To be honest, I just want no one to regret it later. And the worst thing is that it's not soundproof to the point where you can hear it from outside like the sound of electricity tokens 🙂
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4 people find it helpful
Accommodation's Reply
19 Dec 2024
Dear Sir/Madam, Thank you for taking the time to review on Traveloka. We apologize for the inconvenience you experienced regarding the poor cleanliness, stained sheets, and also the sound like an electric token (smart door lock sound). Of course, your review will be used as positive input to improve all our shortcomings. We hope to welcome you back to The Silk at Dago. Thank you. Regards. Management.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 32 week(s) ago
Got room pattern 1, it's quite nice, it has a balcony and the swimming pool is spacious🤗
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2 people find it helpful
Accommodation's Reply
06 Dec 2024
Dear Sir/Madam, First of all, we would like to thank you for the review that has been given. We are also very happy to hear that you enjoyed the satisfactory service and facilities of our hotel. Of course, it is our commitment to provide the best service to you and other guests. We look forward to welcoming you back to The Silk at Dago, Thank you. Regards. Management.
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Number of reviews per page
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