8.6
Very Good
From 466 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

10.0

Service and Facilites

8.8

Traveler Reviews BYPILLOW Erba

Number of reviews per page
20
40
Top reviews
Shannon
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Furniture in the hotel were very cheaply made. Everyone you touched anything it was pull out or come apart. Ants were in the room and hallway. Not where it was a huge concern but kept seeing them in the room on the floor and desk and outside the door. Stayed for a night and cheaper option last minute.
Mendel
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Spotless clean, small rooms but updated and clean. Can hear everything in hallways
Nicola
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I cannot fault this hotel. It was really clean, comfortable and really close to all the sights. The staff were amazing. So friendly and helpful.
Juvenal M.
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Avoid this hotel. Too expensive for the space. Tiny, lacking furniture. Bare minimum bathroom amenities. Location just okay. Managers unsociable.
EOIN
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Simple/budget property but very good location and perfect for my trip
Angela
icon-Leisure
Leisure
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Straightforward, basic budget hotel within an easy walk of the Old Town.
Nadir
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Propre
viktoria
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Extremely noisy, couldn’t sleep all night. The faucet was broken and the water was leaking. The duvet cover seemed dirty and I noticed little white bugs in the room. While I didn’t have high expectations for such an affordable place, still basic cleanliness is a requirement! The front desk lady was nice, but everything else was horrible. Done waste your money.
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Greg
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Generally good location, a erage hotel.
Frida
4.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

I think the plumbing needs some maintenance - we had to ensure bathroom kept closed at all times because the smell from it was so bad! Otherwise, a reasonably comfortable stay and accommodating staff.
Timothy
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Location great, easy to find, staff helpful and polite. Room big, clean and comfortable.
John
icon-Leisure
Leisure
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Happy and friendly staff on hand most hours. Local markets nearby to wander through as well as nearby cafes for breakfast options. Close to the old town area. Comfortable room.
mariusz
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Affordable, clean and very close to the main attractions
Mr Timothy
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

This was a great hotel the air conditioning was very usefull.There was a beautifull bathroom and there is a mulitstory carpark across the road.The staff were realy friendly and helpfull.It had some nice restaurants near by. If we come to Gerona again then we will definently stay here again.
Paris
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

2 star hotel, should've known better. There were better options in the area that we stayed at for the same price, and this was not up to our standards. The room was hot, felt dirty, and the bathroom knobs were loose and just didn't feel right. I'd look elsewhere.
Verified traveler
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Good stay. Aircon worked well very quiet which was appreciated
Michel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Clean and functional; the room is large enough with a small couch and a balcony.
Verified traveler
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Hotel is well located, just a few minutes walk from the centre and old town. The bed was huge and very comfortable. Large wardrobe for storage. Host was very friendly and welcoming. Some decor was slightly dated but overall a great stay.
Stephanie
6.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Basic. Overpriced for the quality of the room. Reception staff were lovely
Josie
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

We had a great stay, great location and lovely room
Number of reviews per page
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40