Dear Valued Guest,
Thank you for sharing your valued feedback regarding your recent stay with us. We deeply regret that some of the facilities provided did not fully meet your expectations, and we sincerely apologize for any inconvenience this may have caused.
Your feedback regarding the power plugs in the room is truly appreciated. While we always strive to provide the best possible experience for every guest, we take your comments seriously and will look into ways to improve this for greater convenience.
We also greatly value your feedback on the variety and taste of our food offerings. Your comments are important to us, and I will be sharing them with our culinary team as we continuously work to enhance the dining experience and cater to the diverse preferences of our guests.
We sincerely understand that each guest may have different expectations, and we hope that the villa’s spacious design, private pool access, and thoughtfully curated facilities provided you with exceptional comfort and value.
Thank you once again for your thoughtful review. We appreciate your feedback and look forward to welcoming you back for a more memorable stay at The Trans Resort Bali.
Best Regards,
Alexander Jovanovic
Director Development – Hotel & Resort of CT Corp
General Manager