Overall Ratings & Reviews Numa Florence Rodo

We arrived around midnight with a small child and had to wait nearly an hour to check in. The process was extremely disorganized and stressful — especially after a long journey with a kid.To our surprise, the room given to us was designed for people with disabilities. My son couldn’t use the bathroom properly because of the low toilet height and lack of basic comfort for children. The air conditioning didn’t work, and the bedsheets were visibly dirty with stains. When I contacted the hotel via WhatsApp and sent them photos, they simply told me to go find clean sheets myself from the storage area and change them, absolutely unacceptable service. I felt unsafe and extremely uncomfortable. I couldn’t sleep at all that night. This was one of the worst hotel experiences I’ve ever had. I will definitely be filing a complaint with Expedia.

My check in didn't start off so great because I did not get the necessary email to do the digital check-in ahead of time. But the lady at the 'reception' helped sort it out for me. The room was clean and very spacious. It was a little noisy, given its location, but they provided headphones and it didn't really bother me that much, so it wasn't a big deal for me. The location is excellent. It's walkable to many of the main attractions and the train station is a short walk or taxi away. There is a public taxi stand nearby. Otherwise, you have to schedule one with the florence taxi app. Uber does not work here.

Perfect. Beutiful room and just steps from the Duomo..lively street with everything you could wish for. The room is lovely. Really a perfect roo. In the heart of Florence.

Very small and very loud

Location is the only great point. No air conditioning and bare minimum on the kitchenette

This place was so well situated. Loved the hotel.

Very good location, good size room, bed is comfy, and not noisy

If you can get by a draggy door to the restroom, this was a great stay & very roomy accommodation. The Duomo was our view out the window and all the activity of Firenze. So close to Uffizi and the many temptations of this fabulous city.

Location is good but property needs updating

I liked the location, proximity to monuments and shopping malls, property was clean and quiet

No service at all, because no reception. Old elevator - spend 40 mins in broken elevator.

This was very close and I mean close to everything! The room was cozy but do modern and nice that I can’t say enough good things. They have lockers so you can sort of early checkin and start sightseeing right away. Everything is high tech but in the good easy to understand way. Enjoy as this is the bomb.

Perfect central location in Florence. Walk to anywhere. Located on a busy major street next to the Duomo. Quiet and convenient. More than worth the cost.

Fantastic location as so close to everything but the downside of that is that rooms on the front are loud even with the windows closed , you can hear music from the bar downstairs and the traffic on the street, earplugs to sleep are kindly provided but they are needed ! Lovely room and little touches appreciated in the fridge.

Prox to everything

Excellent experience and neat concept executed fantastically. Everything was self managed and digital with life support that responds quickly and efficiently. Especially appreciate the traveler friendly aspect of the hotel, eg hold luggage lockers, small amenities snacks and water etc. location is another great point, it’s very centrally located - literally across the duomo and in the middle of all the walkable tourist areas.

Beautiful location and nice room. But no working A/C (despite there being a thermostat in room) and no communication when issues arise.

The location of the property is excellent. Bathroom is very new and shower is great. Only mentioning is due to lack of front desk receptionist, we are stressed with getting a taxi to airport to catch a very early morning flight. We were only sent a link to order taxi on the last day before check out and the link didn't work for us. Would be nice to have a real person service to ensure a taxi is being reserved under this circumstance. We end up walking and hauling luggage to nearby train station's taxi station and was luck to catch a taxi during walking.

Ive stayed with Numa before in Berlin a couple times and enjoyed my stay there. This Florence room was pretty average in comparison. Not much in the way of decor, only one small bottle of dri king water, not really a suite as there was no lounge area. Just a bathroom sized kitchenette. Was supposed to have pullout sofa but only had two fold out chairs to sleep on separately. confortable mattress on them though. Linens and pillows and comfortors were we excellent. Toiletries were not. Checkin support was excellent. Original directions were not. Restaurant was very good! Its on a large terrace with views and has a fantastically prepared menu. But as th we restaurant is not part of the listing they dont get credit for that .

This property is in the heart of Florence and a perfect place to explore the city on foot. I didn’t even worry when I needed rest in my room as the views from my room were stunning and I could see the Duomo. Leaving the window open felt like being in the city still. The amenities were great and shower good. The walls are thin as in many old places so courtesy is all that is needed. The Terrazza is excellent for breakfast and dinner!