Overall Ratings & Reviews Geneva On The Lake

Property is located in a beautiful setting on the lake. The garden and the view from the restaurant are incredible. We ate at the restaurant and some of the items were good but some were mediocre. Overall would love to stay there again, beautiful and relaxing place.

Right on the lake, beautiful walking area behind the hotel. Highly recommend the hotel restaurant. We will definitely be back!

Above

Lovely property. With a modest but reasonable investment of : new mattresses, new carpeting,new drapery, this property goes a whole better category of protection.

What a wonderful weekend. The boutique hotel, beautiful location on the lake and wonderful service made for an amazing time with family.

The gardens and the view of the lake were great, We were not impressed with our accommodations, for $400.00 a night the room was very dated. There were cobwebs on the ceiling and screens, the rug was badly soiled. ordered red roses for our 2nd wedding anniversary and was told their supplier ran out? so we got a mixed arrangement that was reduced $15.00 off from $65.00.. Had dinner reservations for 6:00pm on 6/24/2024, We were here for dinner 2 years ago and had a wonderful meal. The menu this time around was limited due to the fact many of the entree's were prepared beforehand with black pepper. My wife is allergic to all kinds of peppers. The restaurant opened at 5:00pm and we were told that they were out of the $60.00 Rib Eye steak, come on now! two years ago they had Bananas Foster on the menu prepared tableside. This was not the case this year, was told management changed the menu! On a trip that I was trying to impress my wife, nothing turned out right. Finally our room was on the second floor with no elevators, and i have heart issues.

Beautiful grounds but the rooms were pretty old and undesirable. The bar “closed” early and despite banging on the door we were ignored. Apparently “Nina” was asked and she said no to our request for a drink at 8:45. For the price point you’d expect better.

We arrived at this supposedly prestigious hotel and checked into our room only to find it hadn't been cleaned. Someone's food/clothes were everywhere. They offered to buy ONE of our drinks at the bar (which was soo dirty) and waited 1 1/2 hours for it to be cleaned. Just really disappointed.

This is a beautiful property! Great view of the lake with outdoor seating. We had dinner at the hotel restaurant which was overall good, but duck was well done. Service was great! The room was beautiful but a little noisy as someone was moving furniture above us at night,

The classical style of the rooms with English literature books.

We were in Geneva for the multiday Hobart graduation. The Inn was the perfect location. Check-in was easy, staff friendly and helpful, rooms clean and comfortable, meals were excellent, grounds pleasant to walk around, history of the property interesting, checkout simple.

Room was large with fridge, sink and stove. There was lots of storage/closet space. Shower was hot with a good flow. We had difficulty working the heat/AC remote so room was a bit chilly but nothing bithersome enough to call front desk.

Beautiful views, excellent food and service, kind people!

My stay at the hotel was absolutely outstanding! Property and grounds are absolutely gorgeous and I had a lovely view of the lake. The staff was amazing with all good vibes! Food in the dining room was fantastic with beautiful ambiance. My only suggestion is better bedding especially a big poofy comforter.

Lovely property which was formerly a monestary. Wonderful view of the lake, nice dining room on the premises and close to downtown Geneva.

Great location. Property from outside is very beautiful.Rooms are in need to be updated.

Everything around this place is completely magical. The staff were amazing… Flights of wine tasting, and a delicious dinner at the bar after a long drive. Woke up and had coffee on the edge of the lake from 75 feet up. The bed was comfortable the hotel was quiet would do again might in fact move there.

Great restaurant with attentive staff and great food. Grounds are lovely

The “brand new” mattresses, as we were told by the front desk, are hard as a rock. The pristine pictures you see online don’t look anything like this place. There is no view of the lake from the rooms. The place is old, dated and the rooms (ours was a suite) have commercial kitchen type of quarry tile with dirty grout lines. Save your money and go elsewhere. I complained about the mattress so that’s how I know they were “brand new”. We ended up not staying the second night forfeiting $450 for the night because they said they couldn’t refund it. Hotels.com claims they tried to get us a refund but they failed miserably as well. There were very few guests and no weddings going on when we were there. I guess that’s why they couldn’t refund our money when I told them I couldn’t stay another night on that hard mattress due to back issues I . Instead we let them keep the money and we drove 6 hours home. Buyer beware!

We lived on a third floor. The veux was wonderful. However, the stairs are very steep and you would think twice of going back to the room. Elevator would greatly improve the accessibility