In Nov 2018 we stayed in this hotel and had a great time, it was clean and amenities worked well, so we decided to book it again this March 2020. Little did we know, they don't really do great in maintaining their properties. Stains are everywhere (sofa, curtains, towel), quite dusty, sofa cushion even smells really bad, kettle doesn't work, water heater trouble (water gets hot and cold randomly), AC isn't really cold, and when we arrived the floor was really wet. On the second day, they didn't clean the room until we called for complain and cleaning started at 2pm. What made it worse, cleaning staff brought the trash bag inside our room (we were inside the room when they cleaned it, can you imagine how smelly it was?), they finally put the trash bag outside the room only after we asked them. Breakfast was ready at 8-10am. Coffee, tea, cereal, 2 kinds of juice, infused water, fried rice, fried noodle, sunny side up, 3 kinds of fruits. Dining room was not really comfortable, the AC didn't work and it was really hot. Overall, there's so much room for improvement, especially in cleanliness and maintenance.