Overall Ratings & Reviews Palazzo Versace Dubai

Staff were extremely kind and respectful everyone from valet parking to lifeguards, pool services and reception are truly amazing and made us feel welcomed and comfortable. Definitely recommend and will hope to stay here again

Beautiful property, rooms are well designed spacious and great amenities. Check in was smooth and the breakfast was also great with plenty of options.

Exilent

At first I felt out of place but the staff helped in making me feel confident and comfortable

The property was 20 min from downtown. It is bdry quiet and peaceful. The service is excellent. Love Q bar and adult pool.

Best hotel I've stayed at

The hotel is beautiful, spacious, and welcoming, with a lovely touch of chocolates waiting in our room and a fantastic view of the pier. However, there were some drawbacks. The hotel has three pools, which was great, but it would have been better if one was adults-only for a quieter experience, and a cool water bottle would have been appreciated. Half board dinner doesn’t include any drinks, including water! The breakfast service was disappointing, to say the least; we had to ask employees to serve us items like cheese, vegetables, and dessert (instead of helping ourselves), which felt quite demeaning. Additionally, we ordered crepes that never arrived, and a vegetarian omelet came with turkey bacon, which was a significant issue for us. Also, dirty plates were never cleared off our table. We also upgraded our room at an extra cost to enjoy the tea time offered, but when we saw we were unable to use it, we asked to do so on our checkout day - and were denied. This was particularly disappointing as we were celebrating our honeymoon, and could have easily been overlooked. Lastly, we requested a late checkout, but the staff didn't even check the possibility and simply said the hotel was fully booked. It would have been nice if they had checked before denying us. We were also overcharged at check out - we had paid for a half board, but were charged for dinner by mistake. We explained this to the hotel concierge, and they asked for a couple of hours to clear this up.

Excellent

Great experience

Beautiful hotel, convenient location at around mid point from the airport to dubai mall, and welcoming staff. We had a very comfortable stay during our transit in Dubai.

Really nice

Clean and excellent service

Amazing place to stay ! The only down side is that the spa only offers gender neutral massages which is not for me but bar that amazing place

Great property. Worth stay

Palazzo Versace Hotel exceeded our expectations. The staff went above and beyond to make our stay exceptional and luxurious. From the moment we checked in, they welcomed us with delecious fruits, choclate and Baklava. The room was 5 stars. The restaurants, pools and other amenities are exceptional. Highly recommend this hotel for your stay in Dubai!!

Fantastic all around, I recommend.

This place was amazing with great Rooms and great service. The breakfast menu was extremely worth it, everyone was very friendly. Will visit this hotel again

Noisy

Here’s a concise and professional review you can use: Title: Disappointing Service for a Five-Star Hotel I expected a high level of service from a five-star hotel, but unfortunately, my experience fell short. The staff was not as attentive as expected, and certain aspects of the service felt unorganized. While the facilities were nice, the lack of attention to detail and customer care diminished the overall experience. For the price and reputation, I expected much better.

Very good customer service