We spent 1 night as we have an event to attend to. We're left with this as hotels were booked due to holiday and other Christmas events going on on the same date. AC not working well, I called up reception 30 minutes after we arrived to report that the AC is not cooling the room enough...Someone fixed it, pressed some buttons then said wait up 5-10 minutes and it should be fine, well, it worked, just a bit better, but still not cool enough. When asked the front desk if AC is centralized, answer is YES. Just 1 AC for all the rooms on the same floor. No room service. No desk in the room. Molds in the bath. No bidet. Toilet and bath are separated. If you're not a fan using toilet paper when doing your business, you don't have any other option as there's no bidet nor dipper that you can use. One positive note, the rain shower is good, and that's just it. Will I come back? A resounding NO, unless improvement will be made but this will always be a last option. You can get better options for the same/around the same price. Book in advance so you will not miss out on other hotels.