Overall Ratings & Reviews Quality Inn Kinston Hwy 70

Newer rooms

Friendly staff.

First, I want to acknowledge that the manager was very kind and professional during my stay, which I appreciated. However, there were several aspects of my experience that were disappointing. I initially intended to stay only one night, but due to the hotel’s non-refundable policy and the fact that I booked through a third party, I was unable to receive a refund for the remaining nights. Upon arrival, I noticed cleanliness issues in the room—specifically, hair on the bed sheets that clearly wasn’t mine. This gave me concern about the overall cleanliness of the space. Additionally, the amenities advertised on the booking site were not accurate. One of the main reasons I chose this hotel was because it listed a gym, which turned out to be closed. I also did not see a pool on the property. The hotel appeared to be undergoing renovations, which was not mentioned beforehand. The furniture, including the sofa and lamp shade, had visible stains, and I didn’t feel comfortable using them. I would recommend updating the photos and amenity information on Expedia or other booking platforms to reflect the current state of the property. Transparency is important for helping guests make informed decisions.

Comfortable, very quiet, accomodating-willing to change room due to toilet issues.

Check in was fast and staff were friendly

All good

Bugs all in room

It was terrible!!!! The price was more on this site than if I had just walked in. The couch was extremely dirty. The phone kept ringing overnight even after we complained to the front desk. The toilet was broken and continued to run if you didn’t fix it after every flush. Breakfast was advertised as a full hot breakfast and it was not. There was no eggs or bacon just cereal and muffins. We were extremely disappointed and exhausted from no sleep then had to go buy breakfast somewhere else that should have been included in the price of our stay!!! I don’t think we will ever use this site again!!!!

Good stay. Good price

Poor condition, overrated & overpriced

Nothing

Front office very nice and professional, made my daughter and I feel safe. Room was clean Friday. We did not have breakfast Saturday or Sunday, we did not leave room until afternoon on Saturday so our trash never got taken out or fresh linen. We've stayed there in the past not since like 2018. I was surprised, but other than that, they didn't have much cleaning to do in our room. #220

I was allowed to check in early. Front desk personnel was friendly.

Not friendly no social skills for visitors and you can not take your breakfast out to your room

It was quite a thing just needed more cameras around property

The room was clean. The bed was comfortable. The bathroom did have signs of a little mole in the ceiling, but it was clean. There was plenty amenities, available shower, cap, shampoo, conditioner, and coffee, which was a plus that they had tea in the room. Breakfast was also good. There was a waffle maker, packages of grits and oatmeal, pastries, and bagels along with breakfast sandwiches.

I would not Recommend this property to anybody. It was nasty,had bad service, And it thought that was fine. NEVER EVER AGAIN!!

The staff was great. However the ice machine appears to be unclean. The lighting was poor on the upper steps during the night.

Staff was nice

Dependably good. We have been coming to this location for decades. Even when management changed the "quality" remained