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Traveler Reviews Hotel Sinar 1
Number of reviews per page
20
20
40
40
Customer reviews
Nl
Nizam l.
Leisure
8.5
/10
Reviewed 6 day(s) ago
Everything was good and the receptionist very friendly and helpful. Recommended to stay here 👍
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A***a
Business
8.8
/10
Reviewed 1 week(s) ago
The place was quite old but good. The room is large and comfortable.
2 people find it helpful
Heni M.
Medical
9.7
/10
Reviewed 3 week(s) ago
Okay if it's just for 1 night or transit
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A***d
8.5
/10
Reviewed 4 week(s) ago
The room is good for the price, but the food orders are like buying from a street vendor.
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Accommodation's Reply
22 May 2026
Thank you for your feedback. We hope to welcome you again next time.
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D***i
9.4
/10
Reviewed 4 week(s) ago
We were in a rush to fly in the morning, when we checked in the receptionist said breakfast would be delivered to our room at 7 am, we called the receptionist twice and they said it was being delivered, we waited until after 8 am before it arrived, and even then we had to ask the lady who delivered the food.
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1 people find it helpful
Accommodation's Reply
22 May 2026
Thank you for your review. We apologize in advance for the inconvenience during the food/breakfast delivery process at that time. This may have been due to multiple rooms being booked, and we had to take turns delivering food. We are deeply sorry for your negative experience. We will pay more attention to improving our service in the future. Thank you.
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R
Ratnasari
Transit
10.0
/10
Reviewed 6 week(s) ago
very comfortable and impressive
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Accommodation's Reply
22 May 2026
Thank you for your feedback. We hope to welcome you again next time.
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M***D
10.0
/10
Reviewed 7 week(s) ago
The room is comfortable and spacious, and the smart TV facility makes you feel at home in the room.
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Accommodation's Reply
22 May 2026
Thank you for your feedback. We hope to welcome you again next time.
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M***D
10.0
/10
Reviewed 7 week(s) ago
Awesome and amazing, comfortable and spacious room
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Accommodation's Reply
22 May 2026
Thank you for your feedback. We hope to welcome you again next time.
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G***n
Medical
9.4
/10
Reviewed 8 week(s) ago
Friendly and helpful staff, location near the airport.
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1 people find it helpful
Accommodation's Reply
22 May 2026
Thank you for your feedback. We hope to welcome you again next time.
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R***a
6.5
/10
Reviewed 8 week(s) ago
It's quiet, I'm afraid of being alone because there are lots of empty rooms.
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Accommodation's Reply
16 Apr 2026
Thank you for your comment regarding the atmosphere of our hotel. There were many guests staying at the time, and it may have been quiet because they were relaxing in their rooms.
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M***D
10.0
/10
Reviewed 9 week(s) ago
Comfortable place and close to the airport
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Accommodation's Reply
16 Apr 2026
Thank you for your feedback. We hope to welcome you again next time.
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mi
muhammad i. s.
10.0
/10
Reviewed 11 week(s) ago
Friendly hotel service staff
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Accommodation's Reply
06 Apr 2026
Thank you for your feedback. We hope to welcome you again next time.
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D
Deksano
Transit
8.6
/10
Reviewed 13 week(s) ago
Next time, don't suddenly change the menu you've ordered.
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Accommodation's Reply
12 Mar 2026
Thank you for your feedback, and we apologize for any inconvenience. We will improve our services.
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DI
Dwi I.
9.7
/10
Reviewed 14 week(s) ago
Family friendly during the holidays
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Accommodation's Reply
12 Mar 2026
Thank you for your valuable feedback. We look forward to your next visit.
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P***a
8.5
/10
Reviewed 15 week(s) ago
We, husband and wife, are tired from traveling all the way from outside the province. We were looking for a room to stay in, but instead we found a rude receptionist. Please fix it, we are paying to stay, not just renting...
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2 people find it helpful
Accommodation's Reply
05 Mar 2026
Thank you for your feedback, and we apologize for any inconvenience. We will take it into consideration carefully.
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sa
saleh a.
9.4
/10
Reviewed 16 week(s) ago
Nice, friendly staff and very clean hotel
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2 people find it helpful
Accommodation's Reply
24 Feb 2026
Thank you for your feedback. We hope to welcome you again next time.
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Dedy p.
Transit
8.5
/10
Reviewed 19 week(s) ago
Comfortable, also very close to Juanda Airport
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Accommodation's Reply
31 Jan 2026
Thank you for your feedback. We hope to welcome you again next time.
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R***a
Leisure
9.0
/10
Reviewed 22 week(s) ago
Okay, I don't know about other opinions, if I sleep with a blanket it itches and the bottom next to the drawer is full of dust, sorry I'm allergic to dust so it's a bit of an issue, if you don't have a history of allergies it's still okay, but for me everything is still okay, thanks for the service
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2 people find it helpful
Accommodation's Reply
20 Jan 2026
Thank you for your feedback, and we apologize for any inconvenience. We will prioritize improving our facilities.
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R***a
Transit
10.0
/10
Reviewed 22 week(s) ago
The staff is very friendly and helpful. The location is strategic for getting around. The rooms are very clean and the food is delicious.
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1 people find it helpful
Accommodation's Reply
12 Jan 2026
Thank you for your feedback. We hope to welcome you again next time.
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l***e
Transit
8.5
/10
Reviewed 24 week(s) ago
The distance to the airport is not too far, suitable for a transit hotel and a car is also provided to take you to the airport.
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2 people find it helpful
Accommodation's Reply
02 Jan 2026
Thank you for your feedback. We hope to welcome you again next time.