8.7
Very Good
From 6,606 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.7

Service and Facilites

8.8

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Traveler Reviews Harris Hotel & Conventions Ciumbuleuit Bandung

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Customer reviews
Dinul
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 day(s) ago
That budget with the addition of breakfast, the location is too expensive and the menu is not very varied
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Muhamad T.
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8.5
/10
Reviewed 5 day(s) ago
The hotel was overall good, meeting expectations. However, parking was a bit difficult to find as it's attached to the apartment complex. I had to park my car at 9:00 PM and couldn't find a spot.
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r***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
*Location close to Unpar (there are activities there) *Cold AC *Delicious food in the restaurant and room service *Close to recommended restaurants and cafes in the surrounding area *Clean rooms and hotel Cons *Receptionist friendliness could be improved *Far from the city center (takes a while to wait for online transportation)
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E***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I've stayed here several times. 1. Close to everything. 2. Large rooms. 3. Clean. 4. Affordable. 5. Friendly staff. Unfortunately, access around the hotel is often congested. But it's not a problem because the security guards are very responsive when it comes to crossing vehicles.
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A***n
icon-Staycation
Staycation
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8.4
/10
Reviewed 2 week(s) ago
Good hotel in the middle of city
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Accommodation's Reply
12 Aug 2025
Dear Valuable Guest, Thank you for your kind words. We are pleased to know you enjoyed our hotel’s central location and had a pleasant stay. We look forward to welcoming you back soon for another great experience in the heart of the city. Warm regards, Dian Anggraeni General Manager
Rina
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
very nice, comfortable, good for a staycation in Bandung
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Accommodation's Reply
12 Aug 2025
Dear Ms. Rina F, Thank you for your positive review. We are delighted to know that you felt comfortable and enjoyed your staycation in Bandung with us. Your comments motivate our team to continue providing the best service. We look forward to welcoming you back on your next visit. Best regards, Dian Anggraeni, General Manager
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Rosadi
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Thank you, for the second time.
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B***u
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Excellent service. Close to the city center. Lots of delicious food in the surrounding area.
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R***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Large room size with warm hospitality
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Accommodation's Reply
12 Aug 2025
Dear Valuable Guest, Thank you for your kind review. We’re delighted to know you enjoyed the large room size and experienced our warm hospitality. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant stay. Warm regards, Dian Anggraeni General Manager
stela t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Ok, it's closer to Unpar, because my child is competing so it's safe to go anywhere.
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Accommodation's Reply
12 Aug 2025
Dear Ms. Stela T, Thank you for sharing your experience. We're pleased to hear that our hotel's location made it easy for you to get to UNPAR and made your child's trip during the competition safe and comfortable. We hope to welcome you and your family back in the future. Best regards, Dian Anggraeni, General Manager
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V***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Staff are friendly. The room was big. For breakfast, so many varieties.
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Accommodation's Reply
12 Aug 2025
Dear Valueable Guest, Thank you for sharing your wonderful feedback. We are delighted to know you enjoyed our friendly service, spacious room, and the variety offered at breakfast. Your appreciation truly motivates our team to continue providing the best experience for all our guests. We look forward to welcoming you back for another pleasant stay. Warm regards, Dian Anggraeni General Manager
M***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Strategic location, the surrounding culinary is also delicious, for jogging you can go to Sabuga ITB which is also close to the hotel.
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Accommodation's Reply
12 Aug 2025
Dear Guest, Thank you for your positive review. We are pleased to know that you enjoyed our hotel's strategic location, the surrounding culinary options, and the easy access to the jogging area at Sabuga ITB. We hope this pleasant experience will encourage you to stay with us again in the future. Best regards, Dian Anggraeni, General Manager
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Adam i.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The bathroom is very clean and the room is very spacious.
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Accommodation's Reply
12 Aug 2025
Dear Mr. Adam i, Thank you for your positive review. We are pleased to know that you enjoyed the cleanliness of our bathroom and the spaciousness of our room. Feedback like this motivates our team to continue to maintain the quality of our service and facilities. We look forward to welcoming you back on your next visit. Best regards, Dian Anggraeni, General Manager
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K***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Everything was fine, except for one thing: The pool water should be set to warmer, as the pool is located at a high elevation and only has one side to block the wind. This makes it relatively unfriendly for children. Even wearing swimsuits still makes them shiver. Moreover, the hotel is located at the foot of a hill, so the wind is quite frequent and strong, making children shiver even more quickly.
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Accommodation's Reply
05 Aug 2025
Dear Valued Guest, Thank you for choosing to stay at our hotel and for taking the time to leave us a very constructive review. We are very pleased to hear that you were satisfied with your overall experience. Your feedback regarding the water temperature of our swimming pool is greatly appreciated. We understand that the pool's high altitude and the windy conditions in our area can make the water feel colder, especially for children. Currently, our swimming pool is not heated, but your feedback will be an important consideration for management in their future facility development plans, so that the swimming pool can be more child-friendly and comfortable to use in all weather conditions. We hope to welcome you and your family back again in the future, for an even more enjoyable experience. Warm regards & Stay Rewarded. Dian Anggraeni, General Manager.
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Highly recommended. I've been here twice, and it's still very impressive 🥰
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Accommodation's Reply
05 Aug 2025
Dear Sir/Madam, Warm greetings from Harris Hotel Ciumbuleuit Bandung! Thank you for taking the time to share your positive review and for your trust in returning to stay with us for the second time. We are very pleased to know that your visit still left a good and memorable impression. Our entire team is always committed to providing the best service and creating a pleasant stay experience for every guest. Reviews like this are a great motivation for us to continue to maintain and improve the quality of our services. We are very much looking forward to your next visit to Harris Hotel Ciumbuleuit Bandung. Do not hesitate to contact us if there is anything we can help you with in planning your next visit. Sincerely, Dian Anggraeni. General Manager.
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Reza A. A. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 3 week(s) ago
Everything was fine. The only thing is, the room wasn't soundproof at all. I could hear all the neighbors, both next to me and upstairs. If it were soundproofed, this hotel would be a five-star hotel.
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Accommodation's Reply
05 Aug 2025
Dear Mr./Ms. Reza, Warm greetings from Harris Hotel Ciumbuleuit Bandung! Thank you for choosing to stay with us and taking the time to share your experience at our hotel. We greatly appreciate your appreciation for our service and facilities. However, we also apologize for any inconvenience you may have experienced regarding the soundproofing in your room. Your input is very valuable and will be taken seriously by us in evaluating and improving the quality of our facilities in the future. Your comment that our hotel could be on par with a five-star hotel if the rooms were better soundproofed is a great motivation for the entire team to continue improving and raising the standards of service and guest comfort. We look forward to welcoming you back soon with an even better stay. Sincerely, Dian Anggraeni, General Manager.
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P***A
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The food selection is less varied, not as varied as at the Harris Sumarecon Bekasi and Harris Jl. Peta branches.
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Accommodation's Reply
05 Aug 2025
Dear Sir/Madam, Warm greetings from Harris Hotel Ciumbuleuit Bandung! Thank you for choosing to stay with us and for your much-appreciated feedback regarding the variety of food we serve. We apologize if the menu choices during your stay did not meet your expectations, especially compared to your experience at other HARRIS branches such as Sumarecon Bekasi and Jalan Peta. We will immediately follow up on this feedback with our culinary team as part of our efforts to continuously improve the quality and variety of dishes for the comfort of all our guests. We hope you will return and give us the opportunity to provide an even better experience in the future. Sincerely, Dian Anggraeni, General Manager
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Tri w. m.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff were very friendly and accommodating.
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Accommodation's Reply
05 Aug 2025
Dear Valued Guest, Warm greetings from HARRIS Hotel Ciumbuleuit Bandung! Thank you very much for taking the time to share your kind review. We are truly delighted to know that you found our staff to be friendly and accommodating. Your kind words are a great motivation for our team to continue delivering heartfelt service to all our guests. We look forward to welcoming you back in the near future and providing another pleasant and memorable stay. HARRISly yours, Dian Anggraeni General Manager HARRIS Hotel Ciumbuleuit Bandung
s***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
I was very disappointed, it seemed like the receptionist was still in training, not very helpful, but she was friendly but she was stiff in conveying the wrong information, I kept asking other staff back and forth.
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Accommodation's Reply
05 Aug 2025
Dear Sir/Madam, Warm greetings from Harris Hotel Ciumbuleuit Bandung. Thank you for sharing your experience during your stay with us. We apologize for any inconvenience, especially regarding the service from our reception team. Your feedback is very important to us and we will immediately follow up internally as part of our efforts to improve the quality of service, including providing training and mentoring for staff who are still in training. Hospitality alone is certainly not enough without the support of accurate and professional information delivery, and we will ensure this is a serious concern going forward. We hope to be given the opportunity to welcome you back with much better service that meets your expectations. Sincerely, Dian Anggraeni. General Manager. Harris Hotel Ciumbuleuit Bandung
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l***a
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 5 week(s) ago
The room was not bright enough, and there was no soundproofing. We could hear people walking and moving furniture in the room above us. During my stay, there was a noise that sounded like a door opening, but the door was actually hard to open—it went on all night and made it difficult for me to sleep. The staff were friendly, and the food was decent, though the variety was lacking for a 4-star hotel.
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Accommodation's Reply
05 Aug 2025
Dear Valued Guest, Warm greetings from HARRIS Hotel Ciumbuleuit Bandung. Thank you for taking the time to share your recent experience with us. While we are pleased to hear that you found our staff friendly and the food to be decent, we sincerely apologize for the aspects of your stay that did not meet your expectations. We are truly sorry to learn about the noise disturbances and lighting issues you encountered in your room. Please be assured that your feedback has been shared with our relevant teams for immediate review and follow-up, especially regarding room soundproofing and lighting improvements. We understand how important a good night's sleep is and regret the discomfort it caused during your stay. Regarding the food variety, your comment is well noted. We continuously strive to improve our offerings, and your input will be valuable in helping us enhance the overall dining experience to better reflect the standards of a 4-star hotel. Once again, we appreciate your constructive feedback and hope to have the opportunity to welcome you back in the future for a more seamless and enjoyable stay. HARRISly yours, Dian Anggraeni General Manager HARRIS Hotel Ciumbuleuit Bandung
Number of reviews per page
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