Harris Hotel & Conventions Ciumbuleuit Bandung

Explore Harris Hotel & Conventions Ciumbuleuit Bandung
8.7
Very Good
From 7,779 reviews
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Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

8.7

Service and Facilites

8.8

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Room Space (258)
Staff Friendliness (242)
Bedroom (238)
Bathroom (199)
Family Friendly (191)
Hotel Area (187)
Distance to City Center (185)
Ambiance (172)
Accessibility (161)
Surroundings (159)
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Traveler Reviews Harris Hotel & Conventions Ciumbuleuit Bandung

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Customer reviews
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Fast check-in time, satisfactory service, very large and clean rooms, breakfast with lots of variety.
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, Thank you for your kind review. We are delighted to hear that you were satisfied with the quick check-in process, our service, and the comfort of our spacious and clean room. We are also pleased to hear that our breakfast met your expectations. Your compliments encourage us to continue striving to provide the best service and experience for all our guests. We hope to welcome you back again in the future. Sincerely, The Management Team, Harris Hotel & Conventions Ciumbouleh Bandung
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J***f
icon-Staycation
Staycation
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10.0
/10
Reviewed 1 week(s) ago
The staff is responsive, friendly and polite, that's why it's delicious.
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2 people find it helpful
Accommodation's Reply
30 Sep 2026
Dear Mr./Ms. J*f, Thank you for your positive review. We are delighted to hear that you were impressed with our team's responsive, friendly, and courteous service. Your compliments motivate us to continue providing friendly service and creating memorable stays for all our guests. We look forward to welcoming you back on your next stay. Sincerely, The Management Team, Harris Hotel & Conventions Ciumbouleh Bandung
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Memez P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Nice and upgraded room type.
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Accommodation's Reply
28 Sep 2026
Dear Memez P, thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your comfortable stay and the room upgrade. Your kind words are a great encouragement to us to continue striving to provide the best possible service and experience. We look forward to welcoming you back again. Thank you. The Management Team of Harris Chumbulil Hotel & Conference Centre (Bandung)
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P***T
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel grounds are clean and comfortable, and the staff is friendly. Breakfast offers a variety of flavors and a varied menu.
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1 people find it helpful
Accommodation's Reply
24 Sep 2026
Dear Valued Guest, Thank you for taking the time to write a positive review. We are delighted to hear that you enjoyed the clean and comfortable atmosphere of the hotel, as well as the friendly service from our team. We especially appreciate your compliments on our breakfast, particularly the variety and flavors. Your feedback and compliments motivate us to continue providing a memorable stay experience. We hope to welcome you back to Harris Hotel & Conventions Ciumbouleh Bandung on your next visit. Sincerely, The Management Team, Harris Hotel & Conventions Ciumbouleh Bandung
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F***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Overall, it still feels authentic like the Harris Hotel. 👍
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Accommodation's Reply
20 Sep 2026
Dear Valued Guest, Thank you for sharing your positive feedback with us. We are delighted to know that your experience still felt authentic and reflected the warm and welcoming character of HARRIS Hotel. Your appreciation means a lot to our team and motivates us to continue providing a comfortable and memorable stay for every guest. We look forward to welcoming you back to HARRIS Hotel & Conventions Ciumbuleuit Bandung for another enjoyable stay. Warm regards, Management HARRIS Hotel & Conventions Ciumbuleuit Bandung
L***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
it's really coolhhhhhhhhhhhhhhhhhhhhhhhhhhhjj
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1 people find it helpful
Accommodation's Reply
19 Sep 2026
Dear Valued Guest, Thank you so much for your kind words and positive review! We are delighted that you enjoyed your stay at Harris Hotel & Conventions Ciumbouleh Bandung. Your compliments mean a great deal to us and motivate us to continue providing the best service to all our guests. We look forward to welcoming you again. See you soon at Harris Hotel & Conventions Ciumbouleh Bandung! 😊 Sincerely, The Management, Harris Hotel & Conventions Ciumbouleh Bandung
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Tjhin S. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The rooms and cleanliness are excellent, but the parking lot is very small and messy. No one is in charge.
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1 people find it helpful
Accommodation's Reply
15 Sep 2026
Dear Valued Guest, Thank you for taking the time to write a review and appreciating the cleanliness and condition of our rooms. We are delighted to hear that you were satisfied with your stay. We apologize for any inconvenience caused by the limited and disorganized parking area. We understand that this situation may have made arrival and parking less convenient than expected. Your feedback regarding the inadequate parking management is of our importance and we will discuss it with the relevant team to improve our services and parking management in the future. Thank you for your feedback. We hope to welcome you back again for an even more comfortable stay on your next visit. Sincerely, The Management Team, Harris Hotel & Conventions Ciumbouleh Bandung
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Aulia M.
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Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
The room and bathroom were clean, the view was great, the Wi-Fi wasn't reliable, or maybe because it was in the corner, the signal was very slow and intermittent. The staff were all friendly. Breakfast lacked variety compared to other Harris networks. And unfortunately, the dory fish served smelled of mud. The restaurant staff offered to replace it with another dory fish, but I refused, how could it possibly taste different. It's true that dory in Indonesia shouldn't be served as a dish; if you want fish, of course, other types are better. Overall, otherwise, it's okay. A good alternative place to stay if you're in Bandung.
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1 people find it helpful
Accommodation's Reply
15 Sep 2026
Dear Ms. Aulea M, Thank you for taking the time to share your detailed experience. We are delighted to hear that you were satisfied with the cleanliness of the room and bathroom, enjoyed the view, and felt the friendliness of all the staff. We apologize for the unstable Wi-Fi signal, especially in the corner rooms. We will forward this feedback to the relevant team for consideration and evaluation in order to improve the connection quality. Regarding the lack of variety in the breakfast options and your experience with the Dori fish menu, we also apologize for the inconvenience. We will forward this feedback to the Food and Beverage team for evaluation, including the quality and presentation of the food. We appreciate the efforts of the restaurant team in offering alternative food options at that time. Thank you for your appreciation and trust in continuing to choose Harris Ciumbuleuit Bandung as your accommodation choice in Bandung. We hope to welcome you back again with an even better experience next time. Sincerely, The Management Team, Harris Hotel & Conventions Ciumbuleuit Bandung
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The Skypool is beautiful, quiet, and comfortable. The staff are friendly, kind, and very helpful.
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Accommodation's Reply
15 Sep 2026
Dear Valued Guest, Thank you so much for your positive review! We are delighted to hear that you enjoyed the comfortable and tranquil atmosphere of our rooftop infinity pool. We greatly appreciate your compliments on the hospitality, kindness, and assistance of our team. Your compliments motivate our entire team to strive for the best possible service for all our guests. We look forward to welcoming you back to Harris Hotel & Conventions Ciumbouleh Bandung again. Sincerely, The Management Team, Harris Hotel & Conventions Ciumbouleh Bandung
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R***y
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Staycation
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6.3
/10
Reviewed 4 week(s) ago
The television didn't work, and there was no YouTube or Netflix service. There was no compensation from the hotel.
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1 people find it helpful
Accommodation's Reply
15 Sep 2026
Dear Valued Guest, Thank you for your review. We apologize for the inconvenience caused by the television malfunction during your stay. In particular, we regret that you were unable to use services such as YouTube and Netflix in your room. We understand that you were not adequately compensated by the hotel at that time. We appreciate your valuable feedback and will discuss this with the relevant departments to ensure that similar issues are resolved more quickly in the future. Your valuable feedback will help us improve our hotel facilities and services. Thank you. The Management Team, Harrison Brewit Hotel & Conference Center (Bandung)
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Silvi J.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 4 week(s) ago
The upstairs room was noisy. I complained to the front desk, but it was still noisy until the next morning.
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Accommodation's Reply
10 Sep 2026
Dear Ms. Sylvie J, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience caused by the noise from the room above, especially since the situation continued into the morning even after you complained to reception. We understand that this certainly disturbed your rest. Your feedback is very important to us, and we will check with the relevant team to ensure that similar complaints can be handled more quickly and efficiently. We hope to have the opportunity to serve you more comfortably on your next stay. Sincerely, The Management Team, Harris Hotel & Conventions Ciumbouleh Bandung
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Julpriadi S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The fried rice was very salty, it seemed like the chef didn't taste test it first. I'm a fan of fried rice, so I ended up not eating it, I refused just one spoonful. I was disappointed with the menu. My suggestion is not to have just one type of fried rice, and to have more variety in the side dishes, don't just have chicken. Thank you.
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Accommodation's Reply
10 Sep 2026
Dear Mr./Ms. Julpriadi S, Thank you for taking the time to provide such a detailed review and feedback. We apologize for the inconvenience and disappointment you experienced regarding the overly salty taste of the fried rice. We understand that, as a fried rice fan, this experience would undoubtedly be disappointing. Your suggestion regarding the importance of taste-checking before serving will be taken into consideration and coordinated with the Food and Beverage team for evaluation. We greatly appreciate your suggestion about adding more variety to the fried rice and side dish menu to make it more appealing. Thank you for your feedback. We hope to provide a better dining experience on your next visit. Sincerely, The Management Team, Harris Hotel & Conventions Ciumbuleuit Bandung
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The food was delicious, the place was clean. However, the bathroom's electric fan was out of power, but since I wanted to get some rest quickly, I didn't report it to the staff. I reported it after checking out. It's okay, I've stayed there three times.
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Accommodation's Reply
10 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Harris Hotel & Conventions Ciumbouleh Bandung. We are delighted to hear that you enjoyed the food and the cleanliness of the hotel. We apologize that the bathroom ventilation fan was not working. Although you only mentioned it during check-out, your feedback is very important to us, and we will contact the relevant department to inspect and repair it immediately. We are very grateful for your continued trust in choosing Harris Hotel Ciumbouleh for your third stay. We hope to continue to be your choice and provide you with even greater comfort during your next stay. Sincerely, The Management Team, Harris Hotel & Conventions Ciumbouleh Bandung
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J***k
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Okay, I'll stay here again next time. Thank you.
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Accommodation's Reply
05 Sep 2026
Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to learn that you plan to stay at Harris Hotel & Conventions Ciumbuleuit Bandung again. We appreciate your trust and support and look forward to seeing you on your next visit. We look forward to welcoming you with the best service! Sincerely, The Management, Harris Hotel & Conventions Ciumbuleuit Bandung
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L***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The restaurant food is delicious, only the breakfast menu lacks variety.
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Accommodation's Reply
02 Sep 2026
Dear Mr./Ms. L*o, Thank you for your review and compliments regarding the food at our restaurant. We are delighted to hear that you enjoyed our dishes and apologize if the variety of the breakfast menu did not meet your expectations. This feedback is very important to us, and we will forward it to the relevant team for evaluation and improvement in the future. We hope to welcome you back again and provide you with a better experience next time. Sincerely, The Management Team, Harris Hotel & Conventions Ciumbouleh Bandung
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Ahmad S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly, the rooms were clean and comfortable, and the restaurant food was delicious. The drinks at the cool bar weren't cold enough. Otherwise, everything was great. Highly recommended 👍
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Accommodation's Reply
02 Sep 2026
Dear Mr. Ahmad S., Thank you very much for your positive review and feedback. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness and comfort of your room, and the delicious food at our restaurant. Furthermore, we apologize if the drinks at the Cool Bar were not cold enough. We will forward this feedback to the relevant team for their evaluation purposes, so that we can continuously improve the quality of our service. We appreciate your feedback and hope to welcome you back to Harris Hotel & Conventions Ciumbuleuit Bandung again. Sincerely, The Management Team, Harris Hotel & Conventions Ciumbuleuit Bandung
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Close to the intended location, the room and other room facilities are quite satisfactory.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Harris Hotel & Conventions Ciumbouleh Bandung. We are delighted to hear that the hotel's location, proximity to your destination, and the rooms and other facilities provided a comfortable stay. We greatly appreciate your compliments and hope to welcome you back for an even better experience on your next stay. Sincerely, The Management Team, Harris Hotel & Conventions Ciumbouleh Bandung
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff in service are friendly and efficient.
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Accommodation's Reply
27 Aug 2026
Dear guest, thank you so much for taking the time to leave us such a positive review. We are delighted to hear that you were satisfied with the kind and attentive service provided by our staff during your stay. Your kind words are a great encouragement to us. All of our staff will continue to strive to provide our guests with the best possible service. We look forward to welcoming you back again. We hope you enjoy another comfortable stay next time. Thank you again. Harris Hotel Management Team
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A***X
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The facilities are okay, although it's not a smart TV yet.
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Accommodation's Reply
27 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience and feedback. We are delighted to hear that you were satisfied with the amenities we provided, and we especially appreciate your suggestion regarding the Smart TV. This feedback will be taken into consideration to continuously improve the quality of our facilities and services. We look forward to welcoming you back to the Harris Hotel again for an even more memorable stay. Sincerely, The Harris Hotel Management
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Goris M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Ciumbuleuit is close to Dago, walkable.
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Accommodation's Reply
21 Aug 2026
Dear Mr. Goris M., Thank you for taking the time to write a positive review about your experience at Harris Hotel & Conventions Ciumbouleh Bandung. We are pleased to hear that our location in the Ciumbouleh area provided convenient access to the Dago district and surrounding areas. We hope that our excellent location was a valuable addition to your visits to Bandung. We look forward to welcoming you back again. Sincerely, The Management Team, Harris Hotel & Conventions Ciumbouleh Bandung
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