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Traveler Reviews Grand Antares Hotel
Number of reviews per page
20
20
40
40
Customer reviews
A***I
Leisure
9.7
/10
Reviewed 2 week(s) ago
The food is plentiful, delicious, fast check-in, check-out.
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S***i
Staycation
10.0
/10
Reviewed 3 week(s) ago
The service is good and pleasant, next time I will stay here again.
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n***a
8.5
/10
Reviewed 3 week(s) ago
Strategic location, easy access to the city center.
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APhin
10.0
/10
Reviewed 4 week(s) ago
Good, always improve the cleanliness and comfort of the hotel.
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Lili M.
Business
8.5
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, quick to respond, breakfast is okay, the room is quite spacious, the AC is cold, and I recommend it.
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E***a
6.6
/10
Reviewed 5 week(s) ago
It was late at night when we needed to rest, but the receptionist was incredibly rude and unfriendly. There was a problem with the room key and the order, but she scolded us back, as if she didn't want to take care of it. I recommend re-evaluating the situation to retain someone who is clearly incompetent to handle customer service at the front desk. Bad experience.
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1 people find it helpful
AN
Ahmad N.
8.4
/10
Reviewed 9 week(s) ago
Please pay attention to the cleanliness of the room.
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L***a
8.5
/10
Reviewed 10 week(s) ago
Located in the city center. Jalan S.M. Raja Medan, North Sumatra.
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2 people find it helpful
A***l
Leisure
6.8
/10
Reviewed 11 week(s) ago
The room is beautiful and tidy, the staff is friendly, but the bathroom, especially the one with the bar tub, could be changed, it's very dirty.
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1 people find it helpful
VA
Valdy A.
9.1
/10
Reviewed 13 week(s) ago
Good, friendly housekeeping staff
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A***n
Staycation
10.0
/10
Reviewed 15 week(s) ago
The hotel staff was very friendly during check-in and check-out. The security staff were also responsive and quick with parking.
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1 people find it helpful
sa
saiful a.
Leisure
8.5
/10
Reviewed 18 week(s) ago
Very worthy to be a transit hotel choice
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B***m
8.3
/10
Reviewed 21 week(s) ago
OK. Service 25%, tax 30%. It's not hotel rules implemented on the cafe.
1 people find it helpful
a***l
Leisure
10.0
/10
Reviewed 24 week(s) ago
Nice and very comfortable, only when checking in it was a bit uncomfortable because there were a lot of staff sitting at the reception desk.
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M***i
Staycation
10.0
/10
Reviewed 27 week(s) ago
Overall it is very good, only the room is not soundproof enough, so the activity in the next room can be heard quite a bit.
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2 people find it helpful
D***n
Leisure
8.3
/10
Reviewed 29 week(s) ago
The Grand Antares Hotel is not well maintained, the staff are not friendly, when guests arrive the door is not opened even though there is staff at the door.
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D***d
Staycation
6.5
/10
Reviewed 32 week(s) ago
The pillow smells of sweat, the room is not recommended for bringing babies or children under 5 years old.
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3 people find it helpful
Nur
Leisure
9.4
/10
Reviewed 33 week(s) ago
Amazing and recommended hotel.
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2 people find it helpful
B***o
Business
9.7
/10
Reviewed 35 week(s) ago
Good service.
Please pay attention to the bathroom. When you turn on the shower, the shower toggle button is stiff and wants to come off. Regular maintenance is needed.
Overall, I'm satisfied. Great.
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1 people find it helpful
Verified Traveler
Transit
9.4
/10
Reviewed 35 week(s) ago
The kids are happy. That's the main thing. The room is quite spacious.