Best Western Plus Bathurst Hotel & Suites

Explore Best Western Plus Bathurst Hotel & Suites
9.0
Exceptional
From 741 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

8.8

Service and Facilites

9.2

Traveler Reviews Best Western Plus Bathurst Hotel & Suites

Number of reviews per page
20
40
Top reviews
Denise
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very clean premises & helpful staff. Very friendly too.
Paul
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I didn't have soap in my room and the breakfast was mediocre.
Crystal Tracey
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast wasn’t cooked thoroughly and some food had an old taste to it like the bread, sausages and the eggs definitely weren’t fresh. The pool room had a terrible smell and I went to report the issue if mold smell and was informed their ventilation system isn’t working properly so that’s why for the terrible Check out was terrible cause I paid my room on April 20 in full and it was removed from my card. I was charged $131 something on Expedia and I got ready to leave and the rate on my bill was $124 so I asked about the difference and was informed to give it 10 days for it to correct. The lady had no idea how to discuss this issue. No idea what to do. I called the hotel prior to booking online and was informed room rate is $189 so I booked through Expedia to get a better rate and used my key points only to find out at check out the room was actually $119 and my bill didn’t match up. Hoping this gets resolved.
Read More
Jennifer
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Piscine froide, personnel du matin pas trop habitué
emma
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean rooms and great breakfast
Holly
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Not great experience with staff for check in. Very rushed and not very friendly. The heater is our original room was broken so we had to switch. Breakfast was yummy both days though. Parking lot was not well cleared before the storm or after.
Mohammed
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Over all it was good. We really wish if they fix the heating system, it was a cold night and all night heating temp didn't go above the 18.5 it quite disappointing
Michael
icon-
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The couch/Chesterfield in my room, was worn out. Otherwise the room was ok. Breakfast was the usual, premade food rubbery eggs, terrible coffee.
sean
icon-
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Carpet could use a vacuum
Michelle
icon-
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff at reception watching videos seemed like I was bothering him and his time by checking in. He did not speak to me at all and it came across rude.
Stéphanie
icon-
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

It was clean, staff is nice, but the breakfast included should be review. It wasn't healthy at all and no fruits option....
Tammy
icon-Business
Business
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

very good
Tashi
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was clean.. I loved the restaurant that’s on site. Breakfast options were ok.
Christine
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was okay, clean, but kids were runing in hall ways ans dribbling a ball or playing hockey in bedroom over m'y head
Linda
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean room, easy check in and check out
Irene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Everything was excellent from check in to check out.The service was fast, room and property were clean and breakfast was great,
Michael
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

We arrived late for check in. 10:20pm There was no employee in the hotel for nearly 40 minutes. We called every number which went to the front desk and looped back to a menu. At nearly 40 minutes an employee walked into the hotel, into the office and then slowly made his way to the desk, he only said 4 words to us as we checked in after booking another spot and now have to cancel…. He couldn’t care less. I would avoid this hotel at all costs. Poor attitude, Poor service. 0 out of 10.
Read More
Alexander
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean room, staff was friendly and accommodating. Pool area could have been cleaner. Both treadmills in fitness area were in bad shape/not working. Overall good.
Jean
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Did not have breakfast parking was perfect.
Holly
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean and good quality room, bare minimum quality service, our room was situated close to the lobby which was it was super loud at night due to overflow from the restaurant (people watching hockey), and the breakfast buffet offerings were really limited (they usually have a bigger spread on weekends). Not as impressed this visit (2nd time booking here).
Read More
Number of reviews per page
20
40