6.4
Pleasant
From 50 reviews
Cleanliness

7.0

Room Comfort

6.4

Location

4.0

Service and Facilites

5.6

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Traveler Reviews Swiss Star Eptingerstrasse

Number of reviews per page
20
40
Top reviews
SHIMING
icon-Leisure
Leisure
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Inconvenience and no heater.
Gregory
2.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

I arrived late close to midnight. Could not access the room with the code provided. Hotel did and still has not responded to phone calls, emails or contact via hotels.com. i ended up sleeping in the basement on a mattress and am now at the train station and have not showered.
Verified traveler
6.0
/10
Reviewed 341 week(s) ago

Hotels.com verified review

Include extra charges for cleaning and city tax etc .
Davide
6.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

The location is good and the "automated check-in" is very handy. However it definitely needs refurbishing in the bathroom and kitchen. The bathtub was falling in pieces in some parts. Overall it was clean and quiet. The old building had the effect that the guests at the upper floor when moving sounded like they were moving furniture which is very unfortunate when this happens at 4.30am.
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Joseph
8.0
/10
Reviewed 404 week(s) ago

Hotels.com verified review

Ideal if it is just for a night or two. Bed was fine, towels were clean and the tv worked. Your own room and your own key. Free internet but i did not try it. So if it is good or bad dont know. Easy of access to get your key, no late check in so if you are late no one is really worried at reception. Negative found it hard to park the car for fear it would be clamped or a ticket begin applied. So it can be an issue. No breakfast but you are only paying for the bed to sleep in. Shared bathroom for me is a big no and no soap or shower gel. Everything else is there. Stairs creaked so bring ear plugs if you are a light sleeper. Noted that the people running the place were changing the bed linen at 9:20 even when checkout is at 10:30 in the morning and not at 9:30. Did i get my time wrong.
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Agnes Yim
2.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

It's the worst stay I had, the room had TV not working the 1st day, and too much to walk up 4th floors with the luggage, and only one bathroom which always occupied morning and night. The cleaning guys wanted to go in my room early before 9.30am.
M
6.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

Good location if you have to go to downtown or the Congress Center. A decent deal for the money. You have to climb 4 flights of stairs. No elevator. I was in a rush to book a hotel so overall OK.
SeyedHosein
2.0
/10
Reviewed 457 week(s) ago

Hotels.com verified review

It was terrible! The doors made a lot of noise.
narendra
6.0
/10
Reviewed 472 week(s) ago

Hotels.com verified review

Difficult to get access in. Change of booking room was not informed in advanced. Provided key code did not worked. After contacting on phone they charge apartment which was little far from place of my business. Took around more than hour to locate and get into the apartment at night in totally new place.
Verified traveler
8.0
/10
Reviewed 519 week(s) ago

Expedia Group verified review

The room was a 6th floor walk up - once you got there it was nice. I had a problem checking in and had to call the emergency number.
Arkin
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Hiç muhattap yok, 10.30 Çıkmak zorundasınız ve valizleri de bırakamıyorsunuz sonra almak için. Odamız dördüncü kattaydı asansör yok h valizlerle de çok zor çıktık. Çok eski bir apartman merdivenleri ahşap.merkeze 20 dk. Tren garına 1,800 km.
KAZUAKI
icon-Business
Business
8.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

古い感じの民家です。トラムの駅まで徒歩5分です。共同のトイレとシャワーですし、メンテナンスも微妙です。スイスにしては安いですが、それ相応の施設です。トラムで他の駅まで行けば別ですが、近くに買い物のできる店は無いと思ってください。
Jacoba Rijkje
8.0
/10
Reviewed 305 week(s) ago

Hotels.com verified review

Super netjes, fijn verblijf.
Richard
8.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

Da war ein kurzes Schreckmoment, weil es keinen Vorhänge hatte und die Luxaflex abgebrochen war! Aber kurz nachdem es gemeldet war ist der Putzfrau vorbeigekommen un hat uns gezeigt wie mann die Fensterläden schliesen kann. (Etwas dumm von uns!) Das heisst Guter Service !
Verified traveler
4.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

Lo unico bueno fue la ubicacion. La habitacion con cucarachas, persiana descompuesta, pisos de madera descuidados, sucios y ruidosos.
Riitta
8.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

Pidän tällaisista koodiavaimilla varustetuista paikoista, joissa kaikki toimii moitteettomasti ilman henkilökuntaa. Sijainti 1,5 kilometriä päärautatieasemalta oli kätevä, keskustan nähtävyydet (esim. Tinguely-museo), vanhakaupunki ja joki ovat kävelyetäisyydellä. Hyvä paikka, täällä aion yöpyä jatkossakin.
Verified traveler
8.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

War alles sauber und in Ordnung. Wenn jedoch jemand im Treppenhaus hinauf oder hinabläuft ist jedes Zimmer wach durch die knarrende Holztreppe.
Margit
8.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

Dejlig lejlighed pænt og rent Kunne godt mangle en el kedel til at koge vand til kaffe/te Hyggeligt område nær Rhinen og byen kan anbefales
Verified traveler
4.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

It was my worst stay in Basel. Besides the fact that the apartment was very shabby (paint from doors and several walls was grinded off as if it had been prepared for a renovation but that renovation never came) it reeked of cigarette smoke. On the website it says that smoking in the flat is prohibited, but you could easily smell that people had been smoking in there. The cigarette ashes were on the window sills and even after 3 days of almost constantly keeping the windows open, the smell was as strong as before. Clearly lot a one time thing. Very annoying for me and also making me regret paying 170 CHF per night! The rest of the apartment was clean though.
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Verified traveler
8.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

Alles verlief ok, eine Email mit Schlüsselcode. Das Appartement alt, aber sauber und gut in Schuss mitten in Basel. Handtücher u.s.w. alles da! Im Summe zum Weiterempfehlen!
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