Overall Ratings & Reviews The Cornwall Hotel Spa & Estate

Great location. Lovely food in the restaurant. The spa is clean and has lovely views over the gardens. There are lots of loungers and good seating options outside.

A

lovely location, wish we stayed longer, comfortable room, although a bit noisy pitside die to aircons or an extractor fan. the spa was delightful. friendly helpful staff, easy to park

Spa facilities are very good, gardens and surrounds of the hotel and spa are lovely spaces to enjoy.

I have stayed numerous times, first visit this year. Rooms are looking tired but clean. Two hour wait for evening dinner on each night. Sorry but I don’t want to eat at 8.30pm. Drinks from the bar, first night £14.50 second evening £16.50 for the same drink! Unable to put food or drinks on room anymore, so had to return to my room to collect means of payment. Front desk, no staff member on duty waited over 15 minutes for someone to appear so I could check in. I checked out a day early. Lots of changes and not enough staff. Spa was lovely as were the staff. Very short staffed.

Fantastic hotel, friendly staff and amazing facilities, would highly recommend

Rooms Could do with a refresh for the price

Accommodation was excellent. Lovely big room, quiet & clean. Breakfast was a bit chaotic & could do with reorganising.

It’s a lovely place set in a park area with views from room balcony. Restaurant had good menu & food but unfortunately had run out of Chardonnay. Very nice staff. The biggest drawback for me was the bathroom set up with extremely small sink with no space to set anything and the high sided tub/shower was very difficult to get in and out with no handle bars to assist (& it was very slick when wet.)

I really enjoyed my stay, the spa facilities are excellent, the breakfast was great and my room was clean and very comfortable. I would recommend this hotel

No way a ‘Luxury’ hotel…food is ok but over priced, rooms be careful some ‘large doubles’ pushed together with a ridge…everything is about the money here. We won’t be going back!

Lovely hotel, staff very polite & obliging

Amazing property with exceptional food.

Beautiful location, lovely lodge. Staff great but information is not provided at check in. Told to download an app but info contained within it is vague, some is out of date such as New Years. Told we would need to book meals in the restaurant using the app. Booked dinner reservation ( food is amazing and Emma our waitress was superb ) but couldn’t book breakfast so went back to reception to enquire about it.Reception advised children eat breakfast free and you don’t need to book just turn up before 10am. Brilliant we thought - except when we got to breakfast before we could even pour a coffee a bill was placed on our table. Never had a bill before a meal in a hotel before and we weren’t in Nando’s but I thought ok I will pay it now then eat,Upon reading it we had been each adult and charged for children. I quietly advised a waitress that we were told kids eat breakfast free. She said she would get the bill amended- instead a couple of minutes later a woman came out shouting in front of other guests that we must pre-book to have kids eat free and if we did pre book then adults would pay less too. I politely told her nothing was explained but she simply would not have any of it and continued to cause a scene. Reluctantly she took the children’s charges off but wouldn’t reduce the adult charges. My wife told me she will deal with it quietly after we had left restaurant area as our children were visibly shaken. Breakfast times ruined a lovely holiday.

Booked last minute and glad we did. Had an early check in, room was clean and view from balcony was great. We used the spa, which was also clean and relaxing Peaceful location to relax and unwind, would recommend to others and look to return again.

First night was very good , second night was total disaster. will never go back

Na

Lovely room, very clean & comfortable. Beautiful surroundings. Would recommend the spa. Very relaxed atmosphere and very good value for money. We only had breakfast once during our stay but there was plenty of choice and the hot buffet was fresh. We have stayed before and would definitely return.

Lovely hotel, really enjoyed our stay. Would definitely recommend.

We had the misfortune of a broken fridge. If we had noticed it earlier i dare say it would have been rectified but unfortunately our items for our picnic we had planned were ruined. The staff were happy to provide one but ww declined.