Most of the cafes downstairs are now closed, which is disappointing. Seriously need to do something about one of the elevators being out of order. It took so long to use it, and you could barely fit in, with all the other people trying to use the one that was working. We now don't need to wonder why this place was advertised at a reduced price, when main problems with the building aren't brought to your attention, before booking. Would have returned maybe ?