Novena Palms Motel

Explore Novena Palms Motel
7.8
Pleasant
From 699 reviews
Cleanliness

8.4

Room Comfort

7.8

Location

6.4

Service and Facilites

8.0

Traveler Reviews Novena Palms Motel

Number of reviews per page
20
40
Top reviews
Amelia
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No shuttle on Saturday
Amber
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hi, We were pleasantly surprised at how well the room worked at for our overnight stay while on layover in Brisbane. The motel receptionist was very nice, as was the shuttle driver who drove us to the airport promptly. The room was clean and neat with a well lit bathroom and good water pressure. We would definitely stay again if we found ourselves in the area for a layover.
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Ghyslain
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Huge room, shuttle to Airport is perfect.
Geoff
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was clean and tidy I did not encouter any staff
Debra
icon-with Children
with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The grounds weren’t nice nothing like the pictures. The room was clean but it had a funny smell and the bathroom sink smell coming from it shower door didn’t close so the bathroom floor ended up all wet . The price on line I thought I was paying $429 But when I got my invoice it was $. 437 And it was over price for 1 night
Raelene
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It’s an old worn out room with plates and cutlery all sitting in the drainer in the sink! 1 fork, 1 teaspoon .I can’t believe we were charged so much for crap like this. I am mortified. There are Gorgeous hotels near the airport 1/2 the price of this crap..
David
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was fine. Gardens could do with a tidy up. Dirty ashtray out the back table. Had trouble with TV. Fine for an overnight stay or a base to come back at night to sleep
trudie
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Spacious clean room,clearer instructions on where the rooms would be good - I went up the wrong stairs!
James
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean, quiet and comfortable room
CAROLYN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff and room great but no restaurant so description needs amending
WAKA
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was absolutely clean and very spacious, will definitely stay there again..thank you
Gregory
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Location and views
Rafael
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Late arrival was easy to get the keys and get self access. Easy self check out prior to opening hours, comfortable, clean and very good accessible location.
james
icon-Business
Business
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

.
Christine
icon-Leisure
Leisure
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The office woman was very helpful.Ordered a taxi for me which was on time.Also she left great instructions for getting and dropping off keys.Room was clean.Good courtyard to sit in.
Chelsea
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

With confirmed booking through online booking and email also stating confirmation, upon arrival my partner had waited for 2 people ..separate other bookings to be finalised although they were advised that their bookings were cancelled then for us also to be told no you don't have a booking either, as my partner came out to our car to get my phone to prove confirmation of booking the receptionist shut the doors and locked them and also shut the roller doors, without providing any information as to why not bothered to help us with resolving the matter and thus occurred at around 7 pm. Highly rude and very neglectful, appalling that we can't be provided reasoning. Being a local yet made to feel like we aren't even worthy of explanation for understanding what's happened and where/when our money would be refunded..., I'm just going to stop there should anyone else who books here especially being Australian, warning as you will see and feel this "motel" discriminates as they mainly provide for "their culture" we had to sleep in our car .
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CAROLYN
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Such a comfy bed and pillows. Really clean and roomy. Just what you need to refresh before being shuttled to the airport. Thankyou
Debbie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean unit very comfortable Stadf were amazing.
Tanya
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Very convenient to Airport, free shuttle included. Clean and quiet. Lovely Manager ☺️
Mitchell
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Neat and clean
Number of reviews per page
20
40