Great location, close to the town and beach front. Used pool, hot tub and BBQ so was good to have those facilities. Room was spacious

We were put in Room 1 eventhough we were first to arrive at check in time. This is by far the worst room with the standpipes from the volcanic steam venting and condensing immediately outside the kitchen and bathroom windows. It would be better further away. I couldn't sleep with all the sulphur smell and woke up nauseated. I book through Expedia as when there are rooms that are preferentially better then there is a price difference and people can choose. Too bad as staff was so kind with many thoughtful amenities.

Room was clean with excellent amenities, location and staff

Staff and locstion were great

Was a decent place to stay.

Love the mineral spa! And nice walk to the lake front.

Friendly staff. Nice, spacious, clean room. Nice and relaxing Mineral pools. The kids loved the heated swimming pool too. Great location - just a few blocks from Eat street and a short walk from the beautiful lake.

Lovely staffsuper clean room, really loved their ethos

Very upbeat, helpful, personal staff.

Clean comfy good beds nice toiletries and loved the location walk to Eat street restaurants.

Grat place to stay! The staff is very nice, friendly and accommodating. The rooms are clean with very nice comfortable beds and linens/towels.

Everything was pretty great. Only feedback i would have is that the rooms need to be updated. The shower head was on the verge of breaking. Any time you would have a shower it would leak into the hallway.

Great pool and hot spring baths. Excellent ecofriendly approach and a great location

Very good

Aura Accommodation was amazing! The room was lovely, the bed super comfortable, the hot springs pools relaxing and the team so helpful and welcoming. Aura felt like a home away from home!

The hostesses were what made our stay awesome! They were incredibly kind and helpful and provided everything we needed. The location was great in terms of walking to the town centre and the trails. Our family of 4 were comfortable with the accommodation and enjoyed the mineral pools onsite.

Though it clearly is a bit run down, especially in the geothermal rooms, and some of the space is tight, we enjoyed the enthusiasm of the welcome, the convenience of the location, and the outdoor pool. We were very happy that they were so invested in recycling!

Okay for one night but bathroom was in dire need of revamp

We just returned home (Arizona) from a fantastic 6 week journey visiting Australia and NZ. The Aura accommodations were fine..great location and the spa was a treat at night. The staff was very friendly and accommodating. The one constructive comment would be for the room to be updated for today’s expectations or needs, ie, USB ports, fresh paint, new carpet, etc.

Aura is clearly a well-loved and cared-for property. I liked the idea of staying someplace that wasn't a big property but would be safe and clean. The staff was so kind and welcoming. The property itself was quiet and is very near the water, so it's a block or two outside of Rotorua noise and traffic. It was easy to walk to grocery stores and such. Parking - dedicated spot for each room so easy. The pool area is a bit smaller than the photo shows but still looked nice. We were in Room 10, which has its own little patio area and hot tub - the hot tub was in great condition and very clean, as was the rest of the room and amenities. We cooked dinner a couple nights and the little kitchen was well-stocked; they provided dish detergent as well. We did laundry ($4 for each washer or dryer load) and the machines worked well. We'd recommend Aura and would stay here again.