Service was excellent, but the room looks depressing and it was dirty in some areas (lamp covers, etc.). Unable to connect to the main Wi-Fi network (seems like a common issue for the historical building), and the staff had to loan us a Wi-Fi router which they expected us to bring down to the reception for the check-out. Wrong information was given for the breakfast hours, where the info sheet stated the last entry was at 8:30 AM, but the notice at the restaurant stated it was at 9 AM. Tried the dinner buffet, and it was one of the worst meals I had in Taiwan. I had been to this hotel before about 10+ years ago and did not recall it to be this bad. For a hotel that costs $700 for one night, it sure did not feel like it was worth it at all. Avoid booking the historical building rooms at all costs.

The hotel is super cute. Having a heater in the room is very helpful in Alishan's year-round cold weather.