Overall Ratings & Reviews Carana Beach Hotel

Wonderful place and wonderful staff. The hotel is well kept and seems still new. The room was large and the patio and well were lovely being both private and with great views. The staff were lovely especially Cindy and Lucianna who made the restaurant perfect and spoilt our 6 year old. Only negative was a few small mosaic tiles missing around the pool.

The property was so beautiful and right on the beach. Dinner was overpriced for the quality, but the breakfast buffet was amazing. The staff was very friendly and helpful.

The staff at the hotel were great , pool and beach are good however in July waves are rough. The food was hit or miss, some days good other times awful no consistency in quality.

On the north Mahe. Very nice beach typical to Seychelle. We took the chalet with sea view -highly recommend. You should note that for dinner if you choose not to eat in the hotel you need to take a taxi. We enjoyed our stay.

An absolutely beautiful location. Each chalet villa has a fantastic view with spectacular sunrise & sunsets. We were nicely welcome by staff and taken care of during our entire stay always with our comfort , enjoyment and satisfaction as their primary concern. The pool area was very comfortable and easy access to a spectacular blue water beach . The food was also very tasty , though it’s nice go into Victoria occasionally for variety . I highly recommend this boutique hotel . Can be pricey with food, but totally worth it for this very special location. My compliments to the hotel staff at food and beverage and Mr Marco on their sucsessful efforts .

Very friendly and helpful staff. I will definitely recommend this hotel

All the staff was very accommodating. I wish we stayed longer.

Beautiful location, calm and relaxing. Lovely villa and beach.

Beautiful property and beach. The staff is nice but don't expect amazing customer service. You can lay by the pool all day and not one person will ask you if you want any food or drinks. Read it in other reviews and it was on point. But the facility is beautiful and the staff is nice. If you don't mind getting up to order food and drinks you'll be just fine.

We really enjoyed our holiday here . The chalet view of the ocean is amazing and the private pool in the chalet has good privacy . The staff is very friendly and helpful . The only thing I found irksome was the internet that kept disconnecting and needed a new password every time from the reception . Its about 30 mins from the main town . I would definitely come back here

Staff is extremely nice, and catered to all our requests. There were a couple of unexpected problems that required special attention by the staff. They took ownership of the problems (even if the issue was out of their hands), and compensated above and beyond. We felt like a 7* service, all the way. We enjoyed the intimate personal beach they offer, which is very easy to access. Would definitely return to this place.

good location but very poor service. simple amenities and requests were not executed and problems with the room ignored. staff is mostly unattended. not acceptable for a so-called luxury hotel with high room rates.

We stayed at Carana Beach Hotel for our honeymoon in July 2018 and were EXTREMELY dissapointed by the experience. We booked well in advance and were offered a villa with a pool with direct sunlight in a private location. When we arrived we were placed in a room that had shade over the pool making it extremely cold and next to balconies that were 1 meter away. When we complained to management they offered to downgrade us to a regular room and a refund for the difference in rates, since we couldn't use the pool. At this point we were moved to the room furthest away from the beach with a terrible view, which we ultimately accepted so we could get the refund. However, when we requested the refund after our stay, the hotel lied saying that they never offered us a refund. As if someone in their right mind would downgrade from a villa with a pool to a smaller room furthest away from the beach and without a pool, as still agree to pay the original price. As if this were not enough, we had a numerous other issues including: - We found hair in a plate of food (this plate was never even refunded). - We specifically requested a vegetarian lunch box for a day tour and received a lunch box with meat, so my wife couldn't eat for the entire day. - The A/C broke down and maintenance didn’t fix it until the next day so we couldn’t sleep for an entire night due to the heat. - The WiFi in the room didn’t work for two days. Avoid this hotel at all costs.

We stayed at Carana Beach Hotel for our honeymoon in July 2018 and were EXTREMELY dissapointed by the experience. We booked well in advance and were offered a villa with a pool with direct sunlight in a private location. When we arrived we were placed in a room that had shade over the pool making it extremely cold and next to balconies that were 1 meter away. When we complained to management they offered to downgrade us to a regular room and a refund for the difference in rates, since we couldn't use the pool. At this point we were moved to the room furthest away from the beach with a terrible view, which we ultimately accepted so we could get the refund. However, when we requested the refund after our stay, the hotel lied saying that they never offered us a refund. As if someone in their right mind would downgrade from a villa with a pool to a smaller room furthest away from the beach and without a pool, as still agree to pay the original price. As if this were not enough, we had a numerous other issues including: - We found hair in a plate of food (this plate was never even refunded). - We specifically requested a vegetarian lunch box for a day tour and received a lunch box with meat, so my wife couldn't eat for the entire day. - The A/C broke down and maintenance didn’t fix it until the next day so we couldn’t sleep for an entire night due to the heat. - The WiFi in the room didn’t work for two days. Avoid this hotel at all costs.

Very private. Beautiful scenery. Good access to bus stop.

Beautiful villa, lovely private pool. Very clean and comfy bed. Good breakfast selection.

Staff was accommodating! I was not satisfied with my room and they changed it

Great room with beautiful terrace, beautiful location, friendly staff.

Beautiful small beach, ideal for leasure and swiming in peace, hotel food mostly some kind of fast food, but on satisfying level, overall for recommendation if you want peacefull place gor enjoy in the sun and sea

Nice rooms but overpriced. The staff is absolutely bored and can’t be bothered to look after the guests. Shame, they drag this otherwise acceptable resort down. For that price not acceptable, we won’t be back.