I think the food is just B, lacking in taste. For cleanliness it's ok, but for the service I don't know. even though check in was at 3 pm, it was past the expected time, but when I arrived there were no towels and soap, I informed the front office that they would deliver it and wait but it wasn't delivered until evening. At 8 pm I went down to the front office when the person had changed and the request was made to come straight away. Was it really the previous staff who ignored the guest's request?